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Aro Homes

Sales and Customer Care Representative

Aro Homes

. Coordinate buy-side and sell-side transactions from contract to close .

Posted 9/17/2026full-timeMountain View • California • United StatesJuniorMid-Level💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in real estate acquisitions, transaction management, and customer support, with a strong understanding of residential real estate markets and development fundamentals. Proficient in managing relationships and communications across various stakeholders while maintaining high organizational standards.

Highest-signal resume keywords
Real Estate AcquisitionsTransaction ManagementCustomer SupportDocument ManagementMarket Research

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Real Estate TransactionsLoan Documentation ProcessingFile ManagementAnalytical SkillsResearch Capabilities
Soft Skills
Interpersonal SkillsNetworkingRelationship BuildingProblem-SolvingAttention to Detail
Tools & Technologies
Microsoft OfficeGoogle WorkspaceCRM PlatformsGIS ToolsReal Estate Data Platforms
Certifications & Qualifications
Real Estate License
Industry Keywords
Residential Real EstateLand DevelopmentBrokerageBusiness DevelopmentEscrow

About the role

Key responsibilities & impact
  • Coordinate buy-side and sell-side transactions from contract to close
  • Manage disclosure review and timeline checklists
  • Process loan documentation and maintain ongoing communication with lenders
  • Serve as a professional, responsive point of contact via the Aro Homes alias
  • Collaborate cross-functionally with internal teams on deposits, closings, and related milestones
  • Monitor and respond to inbound website inquiries
  • Manage neighbor relations for active and upcoming sites
  • Coordinate activities spanning development, site work, and sales
  • Oversee social media posts and account management
  • Support in-person sales and acquisitions events, including preparation and community engagement
  • Lead homeowner engagement post-closing, including post-sale walkthroughs and ongoing communication
  • Report directly to the Director of Sales and collaborate with Acquisitions, Real Estate, and Permitting teams

Requirements

What you’ll need
  • Candidates must be local to the San Francisco Bay Area
  • Support or transactional real estate experience
  • 2–5 years of experience in real estate acquisitions, business development, land development, brokerage, planning, or a related field
  • Demonstrated experience in customer support and transaction management, ideally within real estate, escrow, or a related client-facing environment
  • Strong understanding of residential real estate markets and development fundamentals
  • Strong file and document management
  • Excellent interpersonal, networking, and relationship-building skills
  • Strong analytical and research capabilities, with the ability to synthesize complex information into actionable recommendations
  • Self-starter with a proactive approach to problem-solving and opportunity identification
  • Exceptional verbal and written communication skills
  • Highly organized with strong attention to detail and the ability to manage multiple priorities
  • Proficiency in Microsoft Office, Google Workspace, and CRM platforms
  • Ability to travel throughout the Bay Area for meetings, site visits, and networking events
  • Ability to work onsite in Mountain View / Bay Area, CA
  • Eligibility to work in the US
  • Real estate license a plus
  • Experience working for a residential homebuilder, real estate developer, brokerage, or land acquisition team
  • Existing network of realtor, broker, or development industry relationships
  • Experience with market research, GIS tools, or real estate data platforms

Benefits

Comp & perks
  • Medical, dental, and vision benefits
  • Equity in the company
  • Opportunity to join an outstanding startup team and grow a company from the ground up