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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the onboarding process for B2B clients, ensuring effective communication across departments and maintaining project management standards. Proficient in CRM systems and MS Office 365, with strong organizational and analytical skills to drive process efficiency.
Highest-signal resume keywords
B2B Client Onboarding ManagementCRM Systems ExperienceMS Office 365 ProficiencyStrong Organizational SkillsTrilingual Communication (English, Spanish, Portuguese)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM SystemsMS Office 365PowerBIProject ManagementAnalytical SkillsTroubleshooting Skills
Soft Skills
Strong Organizational SkillsAbility to Work Under PressureExcellent Verbal CommunicationExcellent Written CommunicationAgility to Learn Quickly
Industry Keywords
B2B ClientsOnboarding ProcessProcess EfficiencyMulticultural EnvironmentBusiness Strategy Alignment
About the role
Key responsibilities & impact- Responsible from A to Z for the onboarding process for new closed deals with B2B clients
- Follow up the onboarding process by keeping updated tracking reports on a daily basis
- Manage constant and daily monitoring with clients for new and ongoing integrations
- Guarantee proper communication between external clients and internal departments involved in onboarding, including technical, compliance, legal, account management and commercial teams
- Ensure a smooth transition between business development/commercial and account management departments
- Follow up project management procedures to ensure timely completion of projects
- Review project plans and resolve onsite problems
- Suggest continuous improvements to guarantee process efficiency
Requirements
What you’ll need- Located in Latin America with good internet connectivity
- Proficiency in English, Spanish and Portuguese
- Strong organizational skills and focus to details (mandatory -no exceptions-)
- Experience with CRM systems, MS Office 365 Tools, PowerBI
- Ability to get things done under pressure
- Ability to work independently in a remote and multicultural environment
- Strong analytical and troubleshooting skills
- Agility to learn quickly and work with best practices
- Excellent verbal and written communications skills
- Ability to quickly and clearly understand the business strategy to ensure decisions are aligned accordingly
Benefits
Comp & perks- Remote work arrangement
- Work in a multicultural environment
- Opportunity to work with a global leader in iGaming software development and services
