Account Manager II

Arrow Electronics

. Manage 100–200 mid and mass market accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth .

Posted 11/2/2026full-timeCalifornia • United StatesJuniorMid-Level💰 $91,900 - $100,079 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts, driving renewals, and executing solution selling strategies to enhance customer relationships and revenue growth. Proficient in utilizing Salesforce and Microsoft Suite to track performance and develop sales plans.

Highest-signal resume keywords

Account ManagementRenewals ManagementSolution SellingSalesforce ExperienceCross Selling/Upselling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Relationship ManagementSales Strategy DevelopmentRevenue Growth TrackingSubscription Licensing ModelsSales Plan Execution

Soft Skills

Customer ConsultationProblem SolvingCommunicationCollaboration

Tools & Technologies

SalesforceMicrosoft SuiteExcel

Industry Keywords

Mid Market AccountsMass Market AccountsCustomer ExperienceMarket IntelligenceBusiness Review

About the role

Key responsibilities & impact

Manage 100–200 mid and mass market accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth
Handle renewals, relationship development, and upsells using solutions, services, and new offerings
Support the assigned client base and respond promptly to customer inquiries and customer-related issues
Consult with customers and provide renewal and growth quotes
Ensure orders are properly processed and meet or exceed renewal rate and growth targets
Track at-risk, non-renewal, pending, and lost renewals, including cancellation reasons
Understand product offerings, subscription and renewal licensing models
Create selling opportunities through a sales plan and process
Assess, clarify, and validate customer needs and decision-making hierarchies
Conduct calls to develop new revenue streams with existing customers
Execute solution selling and grow profit by selling value-added, long-term solutions
Collaborate with Sales, Marketing, Channel, and Technical teams to develop global market intelligence
Conduct quarterly business review visits with at least 75% of accounts in their renewal year

Requirements

What you’ll need

Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.
Microsoft Suite experience required
Strong Excel experience required
Experience with cross selling/upselling and renewals required
Experience with Salesforce and selling software strongly preferred
Must be able to travel to an Arrow office location as requested by Arrow leadership
Travel required 50% of the time

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
Employee Referral Process
Commission included in the compensation posted