Inside Sales Representative

Arrow Electronics

. Manage overall account relationships by providing strategic service and support to assigned customer bases .

Posted 9/23/2026full-timePennsylvania • United StatesMid-LevelSenior💰 $26 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and strategic service delivery, with a focus on solutions selling and customer relationship development. Proficient in managing the Order to Invoice process and ensuring quality standards while maximizing margins and market share.

Highest-signal resume keywords

Account ManagementSolutions SellingOrder to Invoice ProcessCustomer Relationship DevelopmentMarket Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyQuoting ProcessInventory ManagementQuality AssuranceProblem Solving

Soft Skills

DiscretionCommunicationNegotiationCollaborationCustomer Service

Industry Keywords

Market ShareValue-Added SolutionsPerfect Order IndexField Quality ReportsCredit and Financial Information

About the role

Key responsibilities & impact

Manage overall account relationships by providing strategic service and support to assigned customer bases
Maximize margins, gain market share, and drive value-added solution selling
Coordinate with internal and external resources to provide customer service, facilitate quoting, fulfill demand, ensure on-time order delivery, provide engineering support, and troubleshoot customer problems
Serve as liaison between suppliers, supplier representatives, and customers to build long-term business partnerships for Arrow
Develop and manage customer strategy in assigned account territory
Sell and drive Solutions Selling within approved account-level strategy
Support the Order to Invoice process
Own the customer interface for backend Quality processes, including corrective actions and Field Quality Reports
Maintain Perfect Order Index (POI) and inventory integrity to minimize write-offs and bill-backs
Own the customer interface for Credit and Financial Information and coordinate resources and support functions
Own Quote to Order sales objectives, set quote-process strategy, coordinate quotation resources and processing, validate EOL and NCNR item-class changes, negotiate pricing and quote markup, and notify customers of price increases

Requirements

What you’ll need

Typically requires a 4-year degree or 3+ years of related experience
High level of discretion to vary from established procedures
Works under broad supervision
Solves some complex problems
Substantial work experience involving complex concepts and procedures in theories/concepts in own function
Knowledge of the competitive landscape in the market
Ability to make sales decisions based on competitive market information
Must be able to travel to an Arrow office location as requested by Arrow leadership
Must be able to work as a remote employee in Pennsylvania, United States

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
Various compensation plans
Sales compensation plan with variable OTE tied to specific sales-related goals