FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in crisis stabilization and peer-based support services, with a strong focus on communication, case management, and the ability to navigate health and human services resources effectively. Proficient in providing emotional support and recovery-oriented interventions while maintaining compliance with agency policies and documentation standards.
Highest-signal resume keywords
Crisis Support ServicesCertified Recovery Support Specialist (CRSS)Case ManagementCommunication SkillsMental Health Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis StabilizationSafety PlanningConsumer CareDocumentationOutreachAssessmentDe-Escalation TechniquesWellness StrategiesTransportation AssistanceBasic Computer Skills
Soft Skills
Emotional SupportInterpersonal SkillsTeam CollaborationProblem-SolvingAdaptability
Tools & Technologies
Enhanced Phone System
Certifications & Qualifications
CRSS CertificateFirst Aid & CPR Certification
Industry Keywords
Mental HealthSubstance UseCrisis SystemsHuman ServicesPeer Support
About the role
Key responsibilities & impact- Provide crisis stabilization and peer-based support services off-site in clients’ natural environments following Mobile Crisis Response services
- Facilitate communication externally and across agency staff and applicable programs to ensure continuity of care
- Provide timely phone and in-person follow-up with individuals, families, inpatient systems, and referral sources
- Assess safety plans, offer ongoing peer support, reinforce wellness strategies, and update plans as needed
- Serve as the point of contact with inpatient facilities following discharge
- Support development of plans of care and linkage to counseling, psychiatric services, and recovery-oriented supports
- Provide comprehensive consumer care and case management onsite and offsite
- Assist individuals with transportation, entitlements, medical and psychiatric care, housing, and other basic needs
- Conduct outreach to individuals in or at risk of entering crisis systems
- Maintain networking and referral contacts with human service providers and peer networks
- Complete required forms and documentation accurately and on time
- Participate in team and program meetings, supervision, and agency/community events
- Record and document consumer interactions and services according to established policies
- Screen, assess, and support interventions for consumers exhibiting trauma symptoms
- Follow agency policies for reports of abuse and neglect
- Support individuals in creating, reviewing, and using safety and wellness plans
- Provide emotional support, de-escalation, and recovery-oriented interventions during crisis situations
- Provide phone-based support and engagement through crisis or resource lines, with coordination and warm handoffs when needed
Requirements
What you’ll need- High School Diploma or GED
- Must obtain a CRSS certificate within 12 months of hire or otherwise be eligible for MHP credential
- Must be at least 21 years of age
- Skills in the delivery of crisis support services
- Knowledge of local health and human services resources
- Excellent written and oral communication skills
- Basic computer skills
- Ability to navigate enhanced phone system
- Lived experience in mental health, substance use, or navigating crisis systems
- Must obtain the Certified Recovery Support Specialist (CRSS) credential within 18 months of hire
- Maintain First Aid & CPR certification
- Must complete required registry clearances and criminal fingerprint background checks
- Ability to work evening and weekend shifts, as applicable
- Resident of Alexander County, Pulaski County, Johnson County, Union County, Massac County, Pope County or Hardin County preferred
- Travel to all agency sites when appropriate
- Valid driver’s license and proof of vehicle liability insurance
- Ability to operate agency and personal vehicles for agency business safely and lawfully
Benefits
Comp & perks- Health, vision and dental insurance options available after 1st day of the month after 60 calendar days of employment
- Up to $50,000 life insurance policy
- 401(k) with company match for qualifying staff
- Voluntary Benefits (Critical Illness, Short-Term disability, Accident/Incident, Hospital Indemnity)
- Mileage reimbursement
- Up to 376 hours of paid time off within the first year of employment, including 13 paid holidays, up to 40 hours personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days, and 8 hours volunteer paid time off per year
- Paid advanced trainings and certification opportunities
- Free clinical supervision for licensure (LCSW, LCPC, CADC)
- Leadership & Advancement Opportunities
- Public Service Loan Forgiveness (PSLF) Eligible Employer
- CCBHC Workforce Career Accelerator Program
- National Health Service Corps (NHSC) Eligible Site
- Additional opportunities for compensation available above starting salary