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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing IT infrastructure, including servers and systems, while ensuring operational availability and security. Proficient in incident management and performance monitoring, with a strong focus on client service and technical enhancements.
Highest-signal resume keywords
Incident ManagementPerformance MonitoringVMwareDell ServersHuawei Storage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Level 1 Incident DiagnosisLevel 2 Incident DiagnosisLevel 3 Incident DiagnosisCapacity PlanningConfiguration ManagementDeployment ManagementPatchingBackup ManagementLog AnalysisTechnical Change Management
Soft Skills
ThoroughnessAdaptabilityProactive ApproachExcellent Written Communication
Tools & Technologies
Lenovo ServersHuawei ServersSystancia WorkPlace
Certifications & Qualifications
Valid Work Permit
Industry Keywords
Enterprise ClientsIT ServicesInfrastructure Management
Tech Stack
Tools & technologiesVMware
About the role
Key responsibilities & impact- Ensure the operational availability of infrastructure, including servers, systems, platforms, and IT services
- Manage incidents and service requests
- Diagnose and resolve Level 1, Level 2, and Level 3 incidents
- Escalate issues to specialist teams
- Administer and enhance environments, including configurations, deployments, updates, patching, backups, and technical changes
- Monitor and optimize performance
- Analyze logs and perform capacity planning
- Implement preventive measures to ensure availability and security
Requirements
What you’ll need- At least 5 years of experience in a challenging environment
- Experience working with enterprise clients
- Thoroughness, adaptability, and a proactive approach
- Excellent written communication skills
- Valid work permit required
- Technologies and environments: Dell, Lenovo, and Huawei servers; Huawei storage; VMware; Systancia WorkPlace
Benefits
Comp & perks- All applications receive a response within 72 hours
- All positions are open to people with disabilities
- An inclusive environment that supports everyone’s professional growth and well-being
