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Infrastructure & Cloud Operations Engineer – Daily Rate Contractor
Arthur Cox LLP. Maintain, configure and support on-premises and cloud-based infrastructure, including servers, storage, virtualization and core networking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing on-premises and cloud-based infrastructure, with a strong focus on Microsoft Azure and Microsoft 365 services. Proficient in implementing security controls, troubleshooting complex issues, and adhering to ITIL processes for incident and change management.
Highest-signal resume keywords
Microsoft Azure AdministrationMicrosoft 365 AdministrationInfrastructure Security ControlsITIL ProcessesVMware Virtualization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft Windows ServerActive DirectoryGroup PolicyDNSDHCPTroubleshootingLAN/WANFirewallsRoutingSwitching
Soft Skills
Excellent English Communication
Tools & Technologies
Microsoft DefenderAzure Security CenterMicrosoft IntunePowerShellAzure Kubernetes ServiceCI/CDGitHub Enterprise
Certifications & Qualifications
Microsoft 365 Certified: Administrator ExpertMicrosoft Azure AZ-104Microsoft Azure AZ-800Cisco CertificationCompTIA+ITIL FoundationCISSP
Industry Keywords
Cloud MigrationInfrastructure ModernizationZero Trust SecurityRBACDevice Compliance
Tech Stack
Tools & technologiesAzureCloudDNSFirewallsKubernetesSwitchingVMware
About the role
Key responsibilities & impact- Maintain, configure and support on-premises and cloud-based infrastructure, including servers, storage, virtualization and core networking
- Monitor system performance, capacity and availability and implement reliability improvements
- Perform patching, updates and configuration changes under change-management processes
- Troubleshoot complex technical and hardware issues and escalate or coordinate repairs and replacements
- Administer and optimise Microsoft Azure resources, including virtual machines, storage, networking, security controls and identity services
- Support Microsoft Defender, Azure Security Center, Conditional Access and Zero Trust security initiatives
- Assist with cloud migration, infrastructure modernisation, Azure adoption, Landing Zones, subscriptions and RBAC
- Administer and support Microsoft 365 services including Teams, SharePoint, Exchange Online and OneDrive
- Administer Entra ID, Conditional Access, MFA and device compliance; support endpoint management with Microsoft Intune
- Monitor Microsoft 365 service health and resolve Tier 2 issues
- Manage incidents within SLAs and participate in problem, change and service-performance management
- Participate in root-cause analysis and continuous improvement
- Implement infrastructure security controls, remediate vulnerabilities and support compliance with organisational, regulatory and security standards
- Support infrastructure projects, upgrades and migrations
- Identify automation, optimisation and simplification opportunities
- Develop and maintain technical documentation, support guidelines and runbooks
- Collaborate with cloud, security, service desk, applications teams, third-party providers and technology partners
Requirements
What you’ll need- Bachelor’s degree in computer science, Information Technology or related field AND 5 years’ experience in IT infrastructure engineering or a related technical operations role
- Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP and troubleshooting expertise
- Strong experience with Microsoft 365: Teams, OneDrive, Exchange Online, Intune and Entra ID
- Strong knowledge of VMware virtualization, storage systems, and backup technologies
- Strong understanding of LAN/WAN, firewalls, routing and switching
- Knowledge of ITIL processes: Incident, Problem and Change Management
- Excellent English communication skills for technical and business audiences
- Microsoft 365 Certified: Administrator Expert, Microsoft Azure AZ-104 or AZ-800, Cisco, CompTIA+, and ITIL Foundation certifications are highly desirable
- CISSP or similar security certification is a plus
- Experience with device analytics or monitoring tools
- PowerShell or another scripting language is a plus
- Knowledge of Azure Kubernetes Service (AKS), CI/CD, GitHub Enterprise and Infrastructure as Code is a plus
- Ability to work overtime and weekends when necessary
Benefits
Comp & perks- Competitive Daily Rate Structure
- Full gym and wellness programme
- Onsite canteen and coffee docks
- Market leading remuneration package
- Excellent progression opportunities