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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Financial Crime Prevention and Know Your Customer (KYC) processes, with a strong focus on Continuous Improvement and Quality Management. Capable of delivering clear feedback and insights to enhance team performance and ensure compliance with regulatory standards.
Highest-signal resume keywords
Fraud Prevention ExperienceContinuous Improvement KnowledgeQuality Management ToolsStrong Communication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud PreventionQuality ManagementContinuous ImprovementData AnalysisPerformance Evaluation
Soft Skills
Clear CommunicationConstructive FeedbackProblem-Solving
Tools & Technologies
Microsoft OfficeGoogle WorkspaceZendesk
Industry Keywords
Financial Crime PreventionKnow Your Customer (KYC)Regulatory ComplianceQuality StandardsBrazil’s CLT Labor Regime
About the role
Key responsibilities & impact- Review analyses conducted by the Financial Crime Prevention and Know Your Customer (KYC) teams, verifying adherence to processes, quality standards, and regulatory requirements
- Prepare and record evaluations in the system, building a performance history for the teams and supporting leadership decision-making
- Identify opportunities for improvement, propose solutions, and support their implementation
- Regularly report indicators, insights into analysis quality, and opportunities to improve processes to stakeholders
- Deliver clear, objective, and constructive feedback to support the teams’ ongoing development
- Meet evaluation targets while ensuring the quality and timeliness of deliverables
- Support strategic Continuous Improvement projects focused on advancing fraud prevention processes
- Act in accordance with ethical, legal, and regulatory principles, ensuring the confidentiality of information
Requirements
What you’ll need- High school diploma required
- Proficiency in Microsoft Office and Google Workspace
- Knowledge of processes and/or projects focused on continuous improvement or quality management
- Strong verbal and written communication skills, with the ability to present information clearly and assertively
- Previous experience in fraud prevention at financial institutions or technology companies is a plus
- Bachelor’s degree completed or in progress in Business Administration, Quality Management, or a related field is a plus
- Experience with quality management tools, such as Zendesk, is a plus
- Previous experience as a fraud prevention analyst and/or assistant is a plus
- 8-hour workday, Monday through Friday
- Employment under Brazil’s CLT labor regime
Benefits
Comp & perks- Medical and dental insurance with no copayments
- Life insurance
- Prescription medication assistance
- Fitness benefit
- Four free therapy or nutritionist sessions per month
- Quick massage at headquarters
- Flexible meal allowance on a Visa card
- Complimentary food at headquarters
- Childcare assistance
- Parental support program
- Extended maternity and paternity leave
- In-house training platform
- Education assistance covering 70% of undergraduate and language course tuition, as well as courses and books
- Home office allowance
- Work equipment
- Home office furniture allowance
- Partnership with WOBA for coworking space access throughout Brazil
- Birthday-month day off
- Happy hour allowance
- Referral bonus for new hires
- Annual performance-based bonus
- Stock options plan
- No dress code
