Operations Assistant, German Speaking

ASAHI INTECC Europe B.V.

. Process customer orders accurately and efficiently using internal systems and tools .

Posted 10/9/2026full-timeAmsterdam • NetherlandsMid-LevelSenior💰 €30,000 - €45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in German and strong English communication skills, with a focus on customer support and operational efficiency. Proficient in Microsoft Office, particularly Excel, and capable of maintaining accurate data and documentation in a multicultural environment.

Highest-signal resume keywords

Fluent In GermanStrong Command Of EnglishMicrosoft Excel ProficiencyCustomer-Oriented MindsetAttention To Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingInvoicing ProceduresData ManagementCustomer SupportOrder Coordination

Soft Skills

Well-OrganizedFlexibleProfessionalReliableStrong Interpersonal Skills

Tools & Technologies

Internal SystemsMicrosoft Office

Certifications & Qualifications

Valid EU Work And Residence Permit

Industry Keywords

German Business CultureCustomer ExpectationsMulticultural EnvironmentOperational Activities

About the role

Key responsibilities & impact

Process customer orders accurately and efficiently using internal systems and tools
Handle invoicing and related administrative procedures in a timely manner
Provide customer support by email and phone in German regarding orders, shipments, invoices, and other operational inquiries
Coordinate with Warehouse and internal teams, proactively monitor and follow up on open orders, and communicate delays or issues to customers and internal stakeholders
Escalate operational issues or customer concerns to the appropriate internal stakeholders when necessary
Coordinate order changes, cancellations, and returns, while ensuring that order, shipment, and invoice information is complete and accurate
Maintain accurate customer data and documentation in internal systems, including customer registration and order-related updates
Support day-to-day operational activities and assist team members when needed
Participate in regular team meetings and collaborate with cross-functional teams in an international environment

Requirements

What you’ll need

Fluent in German and strong command of English, both written and spoken
Good understanding of German business culture and customer expectations
Good knowledge of Microsoft Office, especially Excel, including pivot tables and basic formulas
Strong customer-oriented mindset with a focus on accuracy and quality
Ability to process data quickly and accurately with strong attention to detail
Able to maintain concentration and consistent accuracy when handling structured and repetitive tasks
Comfortable learning and working with different software systems and tools
Well-organized, with the ability to prioritize tasks and meet deadlines
Flexible and comfortable working in a multicultural environment influenced by Japanese business culture
Professional and reliable, with the ability to build and maintain positive working relationships with customers and cross-functional teams
Suitable for entry-level to intermediate candidates; previous experience is an advantage but not required
Additional language skills are considered a plus
Valid EU work and residence permit required
Able to commute to Amsterdam Zuidas, the principal place of work

Benefits

Comp & perks

Hybrid working model
A culture that values collaboration, learning, and high performance
Attractive pension scheme
Study finanal scheme
Bonus scheme
3–4 additional end-of-year holidays in addition to 24 vacation days
Sports/gym subscription allowance
Friday drinks
Kick-off outings
End-of-year dinner