Principal AI Architect

ASAPP

. Serve as a trusted technical advisor to CTOs, CIOs, heads of CX technology, and enterprise architects at strategic prospects and customers .

Posted 10/28/2026full-timeUnited StatesLead💰 $230,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in enterprise technology with a focus on applied AI and ML, including hands-on expertise in LLMs and conversational AI. Proven ability to communicate complex technical concepts to diverse audiences and drive technical outcomes in enterprise programs.

Highest-signal resume keywords

10+ Years In Enterprise TechnologyHands-On Experience With LLMsConversational AI FamiliarityExcellent Executive PresenceTrack Record Of Publishing On Applied AI

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

LLM Application ArchitecturePrompt EngineeringTechnical Outcome OwnershipApplied AISolutions Leadership

Soft Skills

Excellent CommunicationGood JudgmentExecutive Presence

Tools & Technologies

CX TechnologyCCaaSAI PlatformsCloud PlatformsData Platforms

Industry Keywords

Travel And HospitalityFinancial ServicesTelecommunicationsInsuranceContact Center Technology

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Serve as a trusted technical advisor to CTOs, CIOs, heads of CX technology, and enterprise architects at strategic prospects and customers
Bring a clear point of view on conversational and agentic AI and help customers decide what to adopt, plan for, or skip
Lead executive briefings, architecture discussions, and workshops alongside account and solutions teams
Shape and qualify custom requests, favoring reusable product capabilities, and partner with Product and Delivery before making commitments
Complete a structured onboarding rotation through Delivery, Research, and Engineering teams
Embed regularly with Delivery, Research, and Engineering and turn learnings into guidance for Solution Engineers and related technical field teams
Bring customer needs back to Product and Engineering as clear, prioritized input
Represent ASAPP externally through content, talks, and industry conversations

Requirements

What you’ll need

10+ years in enterprise technology, including 5+ years as a principal or lead architect, solutions leader, engineering director, or applied AI/ML lead
Hands-on experience with LLMs, prompt engineering, and LLM application architecture
Familiarity with conversational AI and speech
Track record of owning technical outcomes on complex enterprise programs
Excellent executive presence and communication, with the ability to explain technical ideas to both business and engineering audiences
Good judgment about scope, including the confidence to tell a customer "not yet"
Track record of publishing or presenting on applied AI, such as LinkedIn posts, a blog, a YouTube channel, or conference talks
Contact center tech, CCaaS, or CX technology experience (nice to have)
Experience in a field CTO, office-of-the-CTO, or principal architect role at an AI, cloud, or data platform company (nice to have)
Depth in travel and hospitality, financial services, telecommunications, or insurance (nice to have)

Benefits

Comp & perks

Equal opportunity employment
Disability assistance with the employment application process