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Case Manager
Ascend Healthcare. Support integrated, whole-person care by addressing behavioral health needs alongside physical health and social determinants of health .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in comprehensive case management, including behavioral health assessments, treatment engagement, and resource coordination. Proficient in maintaining documentation and navigating complex healthcare systems to support improved health outcomes.
Highest-signal resume keywords
Comprehensive Case ManagementBehavioral Health ExperienceElectronic Health Records ProficiencyStrong Communication SkillsKnowledge of Community Resources
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavioral Health AssessmentsEvidence-Based Screening ToolsService PlansProgress NotesDischarge SummariesCrisis InterventionResource CoordinationDocumentation SkillsSafety PlanningOutreach Services
Soft Skills
Organizational SkillsRapport BuildingProfessional BoundariesClear CommunicationCollaboration
Tools & Technologies
Microsoft Office ApplicationsElectronic Health Records
Certifications & Qualifications
Bachelor's Degree in Social WorkFingerprint Clearance Card
Industry Keywords
Integrated HealthcareSocial Determinants of HealthCommunity Service SystemsPatient AdvocacyQuality Improvement
About the role
Key responsibilities & impact- Support integrated, whole-person care by addressing behavioral health needs alongside physical health and social determinants of health
- Collaborate with clients, providers, families, and community partners to ensure access to appropriate services, reduce barriers to care, and support improved health outcomes
- Coordinate and deliver comprehensive case management services to individuals receiving behavioral health care
- Advocate for patients and assist them in navigating complex systems of care
- Support treatment engagement through ongoing outreach, care coordination, and resource linkage
- Maintain accurate, timely, and complete documentation in accordance with organizational, regulatory, and payer requirements
- Complete evidence-based screening tools, assessments, service plans, progress notes, and discharge summaries within established timeframes
- Conduct comprehensive case management assessments to identify client strengths, needs, barriers, and goals
- Assist with safety planning and resource coordination, recognizing and responding appropriately to crisis situations within the scope of the position
- Provide outreach and engagement services to patients at risk of disengaging from treatment
- Coordinate medical, behavioral health, substance use, housing, employment, educational, transportation, and social support services
- Support patients in addressing social determinants of health that impact treatment outcomes
- Participate in staff meetings, training, and professional development opportunities
- Support organizational initiatives focused on quality, patient experience, and health outcomes
- Perform other duties as assigned consistent with the responsibilities of the position
Requirements
What you’ll need- Bachelor's degree in social work, psychology, counseling, human services, public health, or a related field; or a minimum of three (3) years of behavioral health experience within integrated healthcare settings
- Knowledge of community resources and social service systems
- Strong organizational, communication, and documentation skills
- Ability to establish rapport with diverse populations and maintain professional boundaries
- Proficiency with electronic health records and Microsoft Office applications
- Fingerprint Clearance Card (Or ability to obtain)
- Clear verbal and written communication skills for virtual meetings and correspondence
- Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity
- Monday - Friday 8am-5pm schedule
- Background checks and drug screenings are required as a contingency to employment
Benefits
Comp & perks- Work from home
- Career Growth and Professional Development Training
- Medical, Dental, Vision, Life and LTD benefits
- PTO + Company Holidays
- Yearly CEU Stipend
- Collaborative Environment
- Remote-first setting
- Incentive Bonus Program (Optional pending position)
- 401(k)
- 401(k) matching
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance