Manager, Claims and Litigation – HPL, PPL, GL

Ascension

. Supervise, mentor, and professionalize a team of 4–5 Claims Specialists and Senior Claims Specialists across designated regional territories .

Posted 10/30/2026full-timeRemote • United StatesJuniorMid-Level💰 $124,432 - $234,225 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex liability claims, providing technical guidance on coverage analysis and liability assessment, while ensuring operational excellence and adherence to departmental guidelines. Strong leadership skills are essential for mentoring a team and conducting performance evaluations.

Highest-signal resume keywords

Claims ManagementLeadership ExperienceHealthcare Professional Liability (HPL)Riskonnect ProficiencyCPHRM Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingCoverage AnalysisLiability AssessmentReserve EvaluationsQuality Assurance ReviewsPerformance EvaluationsIncident ReportingWorkload DistributionClaim TriageEmerging Exposures Discussion

Soft Skills

MentoringCommunicationCollaborationProblem-SolvingTeam Leadership

Tools & Technologies

RiskonnectSTARSCMS Reporting

Certifications & Qualifications

CPHRMCPCUState Adjuster Licenses

Industry Keywords

Healthcare Professional Liability (HPL)Physician Professional Liability (PPL)General Liability (GL)Claims SpecialistsQuality Assurance

About the role

Key responsibilities & impact

Supervise, mentor, and professionalize a team of 4–5 Claims Specialists and Senior Claims Specialists across designated regional territories
Conduct regular performance evaluations, claim file audits, and quality assurance reviews
Ensure operational excellence and adherence to departmental guidelines
Act as the primary gatekeeper for incoming claims, notices, and incident reports within assigned regions
Execute structured rotational workload distribution and preliminary claim triage
Provide technical guidance on coverage analysis, liability assessment, complex reserve evaluations, and defense strategies across HPL, PPL, and GL claims
Facilitate and participate in claims review sessions with hospital executive leadership, clinical leaders, and local risk personnel
Discuss emerging exposures and high-severity files

Requirements

What you’ll need

High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required
2 years of leadership or management experience preferred
5 to 10 years of progressive management and supervisory experience in complex liability claims handling preferred
Juris Doctor (JD) degree or Bachelor's degree with equivalent extensive experience in Healthcare Professional Liability (HPL), Physician Professional Liability (PPL), and General Liability (GL) preferred
CPHRM, CPCU, or applicable state adjuster licenses preferred
Proficiency in modern claims platforms including Riskonnect, STARS, and CMS reporting environments

Benefits

Comp & perks

Eligible for an annual bonus incentive
Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Employer-matched 403(b)
Planning and hardship resources
Disability and life insurance
Pro-rated paid time off (PTO) and holidays
Ascension-paid tuition (Vocare)
Tuition reimbursement
Ongoing professional development and online learning
Employee Assistance Program
Counseling and peer support
Spiritual care and stress management resources
Parental leave
Adoption assistance and family benefits
Optional legal and pet insurance
Transportation savings