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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient appointments, verifying medical insurance details, and obtaining necessary authorizations to ensure seamless patient care. Proficient in administrative support functions that enhance office efficiency and patient satisfaction.
Highest-signal resume keywords
Patient Appointment ManagementMedical Insurance VerificationPre-AuthorizationsAdministrative SupportDaily Report Reconciliation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Check-InPatient Check-OutDocumentation ManagementCharge EntryCo-Payment Management
Soft Skills
Positive CommunicationCustomer Service
Certifications & Qualifications
Professional Licensure/Certification
Industry Keywords
Medical ClinicMedical GroupContinuity of Care
About the role
Key responsibilities & impact- Warmly greet and check-in and check-out all patients and visitors, handling necessary documentation and ensuring a positive first impression
- Manage patient appointments, including scheduling, confirmation, and processing requests for medical record releases
- Manage and verify patient demographic and Medical Insurance details
- Obtain required Pre-Authorizations and Authorizations to ensure continuity of care
- Enter and review daily charges for patient services
- Manage co-payments, deposits, and daily report reconciliations
- Provide administrative support to colleagues and help keep the office running smoothly so the clinical team can focus on care
Requirements
What you’ll need- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
- Required professional licensure/certification can be used in lieu of education or experience, if applicable
- At least one year of experience in a Medical Clinic or Medical Group setting preferred
- One or more years of experience with Medical Insurance, Pre-Authorizations, and Authorizations preferred
Benefits
Comp & perks- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Employer-matched 403(b)
- Planning and hardship resources
- Disability and life insurance
- Pro-rated paid time off (PTO) and holidays
- Ascension-paid tuition (Vocare)
- Tuition reimbursement
- Ongoing professional development and online learning
- Employee Assistance Program
- Counseling and peer support
- Spiritual care and stress management resources
- Parental leave
- Adoption assistance and family benefits
- Optional legal and pet insurance
- Transportation savings
