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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to assess client needs and provide guidance in health services while maintaining accurate documentation of client interactions and outcomes. Builds strong relationships with internal teams and external community agencies to facilitate client support and education.
Highest-signal resume keywords
Client Needs AssessmentDocumentation of Client InteractionsRelationship BuildingBLS Provider CertificationAppointment Scheduling Assistance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Informal SupportEducation Assistance
Certifications & Qualifications
BLS Provider Certification
Industry Keywords
Health ServicesCommunity AgenciesReferral SourcesClient Follow-UpProgram Applications
About the role
Key responsibilities & impact- Assess client needs, provide guidance to health services, and maintain regular follow-up
- Offer informal support and education while assisting clients with appointment scheduling, attendance, and program applications
- Build key relationships with internal teams and external community agencies/referral sources
- Document client interactions, services, and outcomes to maintain accurate records
Requirements
What you’ll need- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required
- Preferred BLS Provider certification; American Heart Association or American Red Cross accepted
- Preferred driver's license
Benefits
Comp & perks- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Employer-matched 403(b)
- Planning and hardship resources
- Disability and life insurance
- Pro-rated paid time off (PTO) and holidays
- Ascension-paid tuition (Vocare)
- Tuition reimbursement
- Ongoing professional development and online learning
- Employee Assistance Program
- Counseling and peer support
- Spiritual care and stress management resources
- Parental leave
- Adoption assistance and family benefits
- Optional legal and pet insurance
- Transportation savings
