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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Patient Assistance Programs (PAP), including medication access and prior authorizations, while maintaining compliance with regulatory requirements. Strong organizational and communication skills are essential for coordinating patient cases and resolving access barriers effectively.
Highest-signal resume keywords
Pharmacy Technician CredentialPatient Assistance Programs (PAP)Prior Authorization (PA)Benefit Investigations340B Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medication AccessApplication ProcessingPatient Record MaintenanceEligibility Requirements KnowledgeAssistance Application Management
Soft Skills
Strong Organizational SkillsEffective Communication SkillsFollow-Up Skills
Certifications & Qualifications
Pharmacy Technician Certification Board (PTCB)National Healthcare Association Credential
Industry Keywords
Patient Assistance ProgramsSpecialty MedicationsFinancial ResourcesCare CoordinationRegulatory Compliance
About the role
Key responsibilities & impact- Support patients' access to specialty medications and financial resources
- Support medication histories, assistance programs, and care coordination
- Support Patient Assistance Programs (PAP), medication access, benefit investigations, and specialty prior authorizations
- Communicate with patients, pharmacists, prescribers, specialty pharmacies, and external assistance organizations to resolve medication access barriers
- Maintain accurate patient records and verify supporting documentation
- Follow applicable privacy, regulatory, and program requirements
- Manage assistance applications, track approvals, and coordinate patient cases independently in a remote environment
Requirements
What you’ll need- Pharmacy Tech credentialed from the National Healthcare Association obtained prior to hire date or job transfer date, or credentialed from the Pharmacy Technician Certification Board (PTCB) obtained prior to hire date or job transfer date
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
- Required professional licensure/certification can be used in lieu of education or experience, if applicable
- 1+ year experience of high-level of PAP, Grant and Foundation experience required
- 1+ year experience of high-level PA, PBM, FA, 340B experience required
- State Licensure in the Supported State
- Experience supporting Patient Assistance Programs (PAP), medication access, benefit investigations, and specialty prior authorizations
- Knowledge of patient assistance resources, eligibility requirements, application processing, and foundation funding
- Strong organizational, communication, and follow-up skills
- Ability to manage assistance applications, track approvals, and coordinate patient cases independently in a remote environment
Benefits
Comp & perks- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Employer-matched 403(b), planning and hardship resources, disability and life insurance
- Pro-rated paid time off (PTO) and holidays
- Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Parental leave, adoption assistance and family benefits
- Optional legal and pet insurance, transportation savings and more
