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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating operational needs into technical requirements while ensuring data integrity, security, and privacy in healthcare technology. Proficient in managing change workflows and coordinating system implementations using tools like ServiceNow and Jira.
Highest-signal resume keywords
Healthcare Information TechnologyChange Workflow ManagementServiceNowJiraApplication Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisSystems AnalysisProject TrackingTechnical Requirements TranslationApplication Issue Resolution
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
ServiceNowJiraGoogle Workspace
Industry Keywords
Data IntegritySecurity StandardsPrivacy StandardsHealthcare Technology
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Translate operational needs into clear technical requirements to ensure clinical and business teams have dependable digital tools
- Resolve complex application issues with vendor partners and internal engineers to minimize workflow disruptions and maintain system stability
- Coordinate system implementations, upgrades and change controls using ServiceNow to keep critical healthcare technology secure and current
- Champion data integrity, security and privacy standards across all supported applications to safeguard sensitive patient and organizational information
- Participate in a rotating on-call week
Requirements
What you’ll need- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required
- At least 5 years of professional experience in healthcare information technology, business analysis, application support or systems analysis preferred
- Proven track record managing change workflows, project tracking and daily collaboration through ServiceNow, Jira and Google Workspace preferred
- No required credential or licensure
Benefits
Comp & perks- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Employer-matched 403(b)
- Retirement planning and hardship resources
- Disability and life insurance
- Pro-rated paid time off (PTO) and holidays
- Ascension-paid tuition (Vocare)
- Tuition reimbursement
- Ongoing professional development and online learning
- Employee Assistance Program
- Counseling and peer support
- Spiritual care and stress management resources
- Parental leave
- Adoption assistance and family benefits
- Optional legal and pet insurance
- Transportation savings
