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PMO Analyst
Ascent Global Logistics. Own work intake as the single front door for all IT work, including classification, routing and handoff .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in PMO operations, Agile delivery practices, and Jira and Confluence administration, with a strong focus on process design, governance, and effective communication with executive leadership. Capable of leveraging AI for automation and reporting while maintaining rigorous quality standards.
Highest-signal resume keywords
PMO OperationsJira AdministrationAgile Delivery PracticesExecutive CommunicationAI Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationProcess DesignGovernanceDocumentationSDLC WorkflowQuality GatesCapacity ReportingRisk ManagementChange Advisory BoardVendor Management
Soft Skills
Analytical SkillsStakeholder InfluenceCommunication SkillsSystems ThinkingFacilitation Skills
Tools & Technologies
JiraConfluenceAgentic AI
Certifications & Qualifications
PMPLeanAgileProcess Improvement Certification
Industry Keywords
PMO MethodologyAgile CoachingExecutive ReportingProject Status ReportingDelivery Framework
Tech Stack
Tools & technologiesPMPSDLC
About the role
Key responsibilities & impact- Own work intake as the single front door for all IT work, including classification, routing and handoff
- Lead executive communication on intake and work prioritization
- Facilitate scoping and feasibility sessions with technical leadership
- Maintain the delivery framework, PMO methodology, standard operating procedures and templates
- Run the risk register, change advisory board and release governance
- Own the SDLC workflow and Agile ways of working across delivery teams
- Facilitate recurring cross-team syncs and a scrum of scrums
- Produce the weekly major project status report for executive leadership
- Maintain the intake and delivery dashboard
- Own monthly capacity reporting and provide capital project calculations to Finance
- Administer Jira and Confluence across the enterprise
- Build and maintain automations for stale work, failed quality gates and blocked items
- Use agentic AI to automate reporting and analysis
- Own IT-wide communications, including newsletters, digests and product update forums
- Run office hours and create training materials
- Manage vendor relationships and contracts alongside the Director of the PMO
Requirements
What you’ll need- Six or more years in PMO operations, project coordination or delivery operations
- Deep hands-on Jira and Confluence administration experience
- Strong process design, governance and documentation skills
- Strong working knowledge of Agile delivery practices and the software development lifecycle, including workflow design and quality gates
- Excellent written communication for executive and organization-wide audiences
- Experience presenting priorities, trade-offs and sequencing decisions directly to senior leadership
- Experience facilitating recurring forums with senior stakeholders
- Comfortable using agentic AI as a working tool rather than an occasional experiment
- Experience automating reporting, analysis or documentation with AI, and the judgment to know where it should not be used
- Discipline to validate AI output before it reaches an executive audience
- Willingness to build AI into PMO processes
- Preferred: Experience supporting an executive or C-suite reporting cadence
- Preferred: Agile coaching or enablement experience
- Preferred: Vendor and contract management experience, including renewals and performance oversight
- Preferred: PMP, portfolio management, Lean, Agile, or process improvement certification
- Strong analytical, communication, process leadership, stakeholder influence, and systems-thinking skills
Benefits
Comp & perks- 401(k) and employer matching
- Life Insurance
- Health, Dental, Vision Insurance
- Short- & Long-Term Disability
- Paid Time Off (PTO)
- Employee Assistance Program
- Paid Parental Leave
- Employee Wellness Program
- Paid Holidays
- Employee Recognition Programs
- Flexible Spending Account (FSA)
- Tuition Reimbursement
- Health Savings Account (HSA)
- Overtime, Differential & Bonus Pay