Operations Coordinator – Scheduling, Customer Service

ASP- America's Swimming Pool Company

. Coordinate daily schedules for pool service and repair technicians .

Posted 10/14/2026full-timeAtlanta • United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail in coordinating schedules and managing customer communications. Proficient in using scheduling and customer management systems while maintaining a solution-focused approach under pressure.

Highest-signal resume keywords

Scheduling CoordinationCustomer CommunicationMicrosoft Suite ProficiencyService DispatchingTeam Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Scheduling CoordinationService DispatchingCustomer Management Systems

Soft Skills

Organizational SkillsClear CommunicationProblem-SolvingInitiativeDetail-Oriented

Tools & Technologies

Microsoft Suite

Industry Keywords

Home-Service BusinessService Coordination

About the role

Key responsibilities & impact

Coordinate daily schedules for pool service and repair technicians
Organize work orders, appointments, and follow-up tasks
Communicate with customers about service needs, scheduling, and updates
Work with technicians to understand job requirements and priorities
Move jobs from customer request through completed service
Collaborate with the administrative team to resolve issues and improve processes
Maintain accurate information in scheduling and customer management systems
Take ownership of an important part of the operation and help build better systems

Requirements

What you’ll need

Exceptionally organized and detail-oriented
Ability to juggle competing priorities without losing track of details
Clear and professional communication
Initiative and follow-through
Sound decision-making and knowing when to ask for help
Comfortable learning technology and using multiple software systems
Ability to work as part of a team
Calm and solution-focused under pressure
Experience in scheduling, dispatching, service coordination, or a home-service business is a plus
Pool industry experience is not required
Willingness to undergo a background check, in accordance with local law and regulations
Microsoft Suite proficiency

Benefits

Comp & perks

Dental insurance
Health insurance
Vision insurance
Flexible work from home options available
Opportunity to contribute, take ownership, and grow with the company