Client Delivery Project Manager

Aspira

. Own implementation projects end-to-end, including feature implementations, new client implementations, platform migrations, and transition-out projects .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex, cross-functional projects, including RFPs, implementations, and migrations, while ensuring effective communication and coordination across technical and non-technical teams. Proficient in project management methodologies and tools, with a strong focus on process improvement and client satisfaction.

Highest-signal resume keywords

Project ManagementSaaS ImplementationRFP CoordinationAgile/Scrum FamiliarityCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData MigrationDocumentationProcess ImprovementClient DeliveryTechnical Concept TranslationWorkflow DocumentationRisk ManagementChange Request ManagementUser Acceptance Testing

Soft Skills

Clear CommunicationEmotional IntelligenceAdaptabilityOrganizational SkillsClient-Facing Skills

Tools & Technologies

Monday.comJiraConfluenceMicrosoft 365Project Management Platforms

Certifications & Qualifications

PMPCAPMScrum Master Certification

Industry Keywords

SaaS PlatformsImplementation ProjectsGovernance StructureCross-Team CoordinationSoftware Development Lifecycle

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own implementation projects end-to-end, including feature implementations, new client implementations, platform migrations, and transition-out projects
Lead project kickoffs and maintain governance cadences, status calls, risk and issue tracking, and executive updates
Maintain project plans, timelines, milestones, and dependency tracking
Identify risks, blockers, and decision points; escalate and drive resolution
Manage scope-related change requests and align clients and internal teams on impacts
Coordinate end-user training, communications, and enablement materials
Coordinate user acceptance testing and go-live readiness sign-off, including post-launch hypercare
Create a consistent client experience across RFPs, implementation, migration, renewal, and transition-out phases
Coordinate handoffs between lifecycle phases and teams
Translate contracts, statements of work, and commitments into actionable project plans
Lead RFP planning, sequencing, execution, contributor coordination, reviews, demos, and deadline management
Improve RFP processes through templates, standards, and repeatable workflows
Support module upsell by identifying adoption gaps and building expansion cases
Create templates for enabling existing modules and track module adoption
Coordinate Product, Engineering, Implementation, Transition, Account Management, and external partners
Resolve cross-team conflicts involving priorities or timing
Document workflows, maintain templates and playbooks, and keep project records current
Follow and improve PMO standards, processes, and cross-functional workflows

Requirements

What you’ll need

Applicants must be legally authorized to work in the United States
Aspira is unable to sponsor or take over sponsorship of employment visas, now or in the future
Demonstrated experience managing complex, cross-functional projects such as RFPs, implementations, migrations, or transitions
Strong organizational, documentation, and process improvement skills
Comfortable coordinating across technical and non-technical teams
Clear, confident communicator with strong client-facing skills
Adaptable, emotionally intelligent, and able to thrive in an evolving environment
Ability to quickly learn new technical concepts and systems, and take ownership without waiting for direction
Prior experience implementing or supporting SaaS platforms
Working knowledge of data migration concepts, including DEV/QA/UAT/PROD environment tiers, data validation and reconciliation, cutover, and rollback planning
Familiarity with the software development lifecycle, including sprint or release cycles, backlog and ticket management, and QA/testing phases
Comfort reading and translating technical documentation for non-technical stakeholders
Proficiency in Monday.com or an equivalent project management platform
Proficiency in Jira
Experience with Confluence, Microsoft 365, or similar tools
Bachelor's degree in Business, Technology, or a related field, or equivalent practical experience
PMP, CAPM, or equivalent project management certification
3–5 years of project management, program management, or client delivery experience
Exposure to system implementations or platform migrations requiring careful documentation and cross-team coordination
Experience supporting RFP responses, proposal writing, or account growth and upsell initiatives
Experience working within a PMO or standardized project governance structure
Familiarity with Agile/Scrum practices; Scrum Master or related certification a plus

Benefits

Comp & perks

Equal Employment Opportunity Employer
Reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs and practices
Identity verification process through Checkr to support a fair, secure hiring process