Director, Denials

Aspirion

. Drive operational performance within a defined function or workflow segment of the denials lifecycle .

Posted 10/9/2026full-timeRemote • Florida • United StatesLead💰 $120,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational leadership in managing workflow performance and driving accountability across teams. Leverages data and KPIs to enhance throughput, cycle time, and quality outcomes while ensuring compliance with payer guidelines and standard operating procedures.

Highest-signal resume keywords

Operational LeadershipRevenue Cycle ManagementWorkflow Performance ImprovementData-Driven Decision MakingProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow ManagementPerformance ManagementDenial ManagementKPI MonitoringProcess OptimizationMetrics-Driven LeadershipOperational InitiativesPayer Guidelines FamiliarityHealthcare AdministrationEHR Experience

Soft Skills

Problem-SolvingCommunicationOrganizational SkillsAdaptabilityTeam Leadership

Tools & Technologies

Practice Management SystemsEHRsPayer Portals

Industry Keywords

HIPAA ComplianceGLBAFCRARevenue Cycle Performance MetricsDenial Trends

About the role

Key responsibilities & impact

Drive operational performance within a defined function or workflow segment of the denials lifecycle
Own execution, throughput, cycle time, and quality outcomes at the functional level
Translate strategic priorities into consistent day-to-day performance
Partner cross-functionally to optimize workflows and resolve operational challenges
Deliver measurable improvements in throughput, cycle time, and quality
Ensure clear ownership, accountability, process adherence, and standards compliance
Identify and resolve operational inefficiencies, blockers, bottlenecks, and performance gaps
Strengthen cross-team alignment and ensure seamless handoffs
Drive adoption of new processes, tools, workflows, automation, and system-driven workflows
Own and optimize day-to-day workflow execution
Lead and support process improvements, workflow changes, and operational initiatives
Monitor performance trends and use data to prioritize actions and drive continuous improvement
Ensure adherence to standard operating procedures, payer guidelines, and quality expectations
Drive accountability and consistent performance management across teams
Coach, develop, and support Managers and/or frontline leaders
Ensure work is routed, prioritized, and executed according to workflow logic and business priorities
Make real-time decisions to address performance gaps, rebalance work, and maintain throughput
Contribute to business-unit performance and end-to-end workflow outcomes

Requirements

What you’ll need

Strong operational leadership capability focused on execution, performance management, and results delivery
Proven ability to manage and improve workflow performance within a defined function or operational segment
Solid understanding of revenue cycle management and denial management processes, including payer dynamics and performance drivers
Ability to leverage data and KPIs to monitor performance, identify issues, and drive improvements
Strong problem-solving skills with ability to identify root causes and implement effective solutions
Experience working cross-functionally to resolve issues and improve workflow execution
Demonstrated ability to lead teams and drive accountability, engagement, and performance
Strong communication and organizational skills; ability to manage multiple priorities in a fast-paced environment
Ability to adapt to change and support implementation of new processes, tools, and workflows
Ability to connect functional performance to broader business outcomes, including throughput, cycle time, and revenue impact
Experience working within or adapting to tech-enabled, workflow-driven operating models
Bachelor's degree in Healthcare Administration, Business, Finance, or related field preferred
7–10+ years of experience in Revenue Cycle Management, with exposure to denial management, or equivalent combination of education and relevant experience
Experience leading teams in a metrics-driven, performance-focused environment
Experience managing work queues, workflows, and operational KPIs
Familiarity with payer guidelines, denial trends, and revenue cycle performance metrics
Experience supporting process improvement or operational initiatives
Experience working with practice management systems, EHRs, or payer portals
Demonstrate integrity and ethics in day-to-day tasks and decision making
Adhere to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other applicable laws
Become familiar with the Code of Ethics and attend required training
Handle patient information in a HIPAA-compliant manner and maintain confidentiality
US remote-based colleagues must not work outside the United States without prior written approval

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Continuous growth and learning opportunities supported
Coaching, development, and support for leaders
Training as required for compliance responsibilities