Director, Denials

Aspirion

. Drive operational performance within a defined function or workflow segment of the denials lifecycle .

Posted 11/6/2026full-timeRemote • Florida • United StatesLead💰 $120,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Revenue Cycle Management and Denial Management, with a strong focus on operational performance, process improvement, and team leadership. Capable of leveraging data and KPIs to drive measurable improvements in throughput, cycle time, and quality outcomes.

Highest-signal resume keywords

Revenue Cycle ManagementDenial ManagementOperational LeadershipProcess ImprovementPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Metrics-Driven EnvironmentWorkflow ManagementOperational KPIsData AnalysisProblem-SolvingPerformance MonitoringWorkflow ExecutionPayer GuidelinesDenial TrendsHealthcare Administration

Soft Skills

Strong CommunicationOrganizational SkillsAdaptabilityTeam LeadershipEngagement

Tools & Technologies

Practice Management SystemsEHRsPayer Portals

Industry Keywords

HIPAAGLBAFCRACode of EthicsConfidentiality Obligations

About the role

Key responsibilities & impact

Drive operational performance within a defined function or workflow segment of the denials lifecycle
Own execution, throughput, cycle time, and quality outcomes at the functional level
Translate strategic priorities into consistent day-to-day performance
Partner cross-functionally with Operations, Product, Finance, and Client Success to optimize workflows and resolve operational challenges
Deliver measurable improvements in throughput, cycle time, quality, and productivity
Ensure clear ownership, accountability, adherence to processes, payer guidelines, and quality standards
Identify and resolve blockers, bottlenecks, operational inefficiencies, and performance gaps
Lead and support implementation of process improvements, workflow changes, tools, automation, and operational initiatives
Monitor performance trends and use data to prioritize actions and drive continuous improvement
Coach, develop, and support Managers and/or frontline leaders
Drive accountability, engagement, and consistent performance management
Ensure work is routed, prioritized, and executed according to workflow logic and business priorities
Make real-time decisions to address performance gaps, rebalance work, and maintain throughput
Support seamless handoffs and alignment across the end-to-end denials lifecycle

Requirements

What you’ll need

7-10+ years of experience in Revenue Cycle Management, with exposure to denial management, or equivalent combination of education and relevant experience
Experience leading teams in a metrics-driven, performance-focused environment
Experience managing work queues, workflows, and operational KPIs
Familiarity with payer guidelines, denial trends, and revenue cycle performance metrics
Experience supporting process improvement or operational initiatives
Experience working with practice management systems, EHRs, or payer portals
Strong operational leadership capability with a focus on execution, performance management, and results delivery
Proven ability to manage and improve workflow performance within a defined function or operational segment
Solid understanding of revenue cycle management and denial management processes, including payer dynamics and performance drivers
Ability to leverage data and KPIs to monitor performance, identify issues, and drive improvements
Strong problem-solving skills with the ability to identify root causes and implement effective solutions
Experience working cross-functionally to resolve issues and improve workflow execution
Demonstrated ability to lead teams and drive accountability, engagement, and performance
Strong communication and organizational skills with the ability to manage multiple priorities in a fast-paced environment
Ability to adapt to change and support the implementation of new processes, tools, and workflows
Ability to connect functional performance to broader business outcomes, including throughput, cycle time, and revenue impact
Experience working within or adapting to tech-enabled, workflow-driven operating models
Bachelor's degree in Healthcare Administration, Business, Finance, or a related field preferred
US remote-based colleagues must not work from outside the United States without prior, written approval
Adherence to HIPAA, GLBA, FCRA, and other applicable laws; familiarity with Code of Ethics and confidentiality obligations