Manager, Denials – DDI

Aspirion

. Oversee the daily operations of assigned Operations Team members .

Posted 10/2/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $62,500 - $84,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in overseeing operations teams, with a focus on staff development, performance evaluation, and effective communication. Possesses advanced knowledge of the healthcare revenue cycle and the ability to analyze data quality while ensuring compliance with HIPAA and other regulations.

Highest-signal resume keywords

Leadership ExperienceHealthcare Revenue Cycle KnowledgeCoaching and Mentoring SkillsMicrosoft Office ProficiencyCritical Thinking and Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LeadershipPerformance EvaluationData AnalysisInventory ManagementClient Systems ExperiencePayer Portal NavigationKPI ManagementTime ManagementMulti-TaskingAttention to Detail

Soft Skills

Effective CommunicationOrganizational SkillsEmotional IntelligenceSocial PerceptivenessTeam Collaboration

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Healthcare Revenue CycleHIPAA ComplianceClient ManagementStaff DevelopmentOperational Efficiency

About the role

Key responsibilities & impact

Oversee the daily operations of assigned Operations Team members
Coordinate with the Director, VP of Operations, and People Team on staffing and staff concerns
Collaborate with RSD, DCD, and Clinical Ops teams to meet or exceed client expectations and resolve issues timely and accurately
Conduct ongoing research to maintain current industry knowledge
Participate in client meetings as requested
Facilitate and participate in internal leadership meetings
Use reports to manage inventory and ensure service line KPIs are met
Review team members’ caseloads daily, balance inventory, and adjust assignments to meet goals and metrics
Review high-dollar inventory to ensure accounts progress efficiently toward payment or resolution
Conduct monthly reviews of aged accounts
Ensure payments are properly posted for each client
Review accounts for closure
Identify and report hospital and payer trends
Complete staff evaluations and establish performance goals with the Director of Operations
Support staff development and training by identifying opportunities, preparing materials, conducting sessions, and mentoring staff
Manage time-off and PTO requests in the payroll system and shared calendars
Provide mentoring and guidance to team members
Monitor staff productivity and quality and discuss findings with team members
Identify and report productivity issues and staffing needs
Conduct interviews and make selection decisions
Conduct team meetings, including agendas and meeting minutes
Complete other projects and tasks as needed or requested

Requirements

What you’ll need

High School Diploma or equivalent required
Bachelor’s degree preferred
Minimum of 2 years of responsible leadership experience in management or supervisory position preferred
Minimum of 2 years related industry experience required
Minimum of 6 months experience as an Appeals Specialist or above level at Aspirion required
Ability to work in a fast-paced environment while remaining calm and professional
Ability to multi-task and switch effectively between tasks
Ability to produce results through delegation
Effective coaching and mentoring skills
Strong oral and written communication skills
Strong organizational and time management skills
Keen attention to detail
Proficiency with Microsoft Office products including Outlook, Word, Excel, and PowerPoint
Experience working in various client systems and payer portals
Proven ability to meet deadlines
Ability to work independently
Critical thinking and problem-solving skills
Social perceptiveness and emotional intelligence
Ability to work effectively with teams at every level of an organization
Advanced understanding of the healthcare revenue cycle industry
Track record of high performance
Understanding of data quality
Must be located in the United States; US remote-based colleagues are not permitted to work outside the United States without prior written approval
Must adhere to HIPAA, privacy, confidentiality, applicable laws, and company policies

Benefits

Comp & perks

Paid time off (PTO)
Incentive ideas and programs to maintain motivation
Training, mentoring, and continuous learning and development opportunities
Remote work arrangement for US-based colleagues