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About the role
Key responsibilities & impact- Manage full lifecycle benefits administration for health, dental, vision, HSA, FSA, life, disability, wellness, and other benefit programs
- Serve as a subject matter expert for benefits, wellness, and 401(k) programs
- Partner with carriers and vendors to resolve eligibility, claim, and data issues
- Ensure accurate and timely benefits administration, invoice reconciliations, and HRIS data integrity
- Support benefits strategy initiatives, wellness programs, open enrollment, vendor implementations, and compliance activities
- Provide timely and professional customer service for benefits, wellness, and 401(k) inquiries
- Develop teammate communications to improve benefit program understanding and utilization
- Support ACA, COBRA, HIPAA, ERISA, nondiscrimination testing, audits, and other benefits compliance requirements
- Administer leave programs including FMLA, disability, parental leave, and applicable state leave programs
- Coordinate leave administration with the third-party administrator, payroll, and internal stakeholders
- Manage ADA accommodation requests and coordinate workers’ compensation claim administration
- Support compensation administration, including market pricing, job evaluations, annual compensation planning, incentive programs, compensation surveys, salary structures, and governance
- Serve as a functional expert for Paylocity Benefits & Compensation, Cocoon, Payscale, and related Total Rewards systems
- Partner on strategic initiatives, process improvements, automation opportunities, emerging technologies, and AI-enabled solutions
- Operate with significant independence while partnering with Total Rewards leadership
Requirements
What you’ll need- Bachelor’s degree in human resources, or a related field
- 5-8 years of progressive Total Rewards experience supporting benefits, 401(k), leave administration, ADA accommodations, compensation, and compliance
- Strong understanding of benefits and leave programs and employment regulations (e.g., FMLA, ADA, PFL, ERISA, ACA, COBRA, HIPAA), and applicable state laws
- Proven experience administering high-volume, leave and accommodation programs
- Knowledge of compensation principles including market pricing, salary structures, job evaluation, and annual compensation planning
- Excellent verbal and written communication skills to confidently communicate complex benefits and leave concepts across all levels within the organization
- Ability to manage multiple priorities and projects independently in a fast-paced environment with a high degree of attention to detail and accuracy
- Strong organizational, analytical, and problem-solving skills
- Intermediate to Advanced Microsoft Excel skills, including data analysis, formulas, pivot tables, and lookups
- Ability to maintain confidentiality and manage sensitive information with professionalism
- Minimal travel required
- CEBS, CCP, or similar professional certification preferred
- Experience supporting multi-state organizations with complex leave and compliance requirements preferred
- Experience with administration and compliance of self-insured health plans preferred
- Experience supporting annual compensation review cycles and salary structure administration preferred
- Experience with Paylocity, Cocoon, Payscale, or similar compensation, benefits and leave administration platforms preferred
- Experience leading HR process improvement projects preferred
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Matching 401(k)
- Paid Time Off
- Wellness Program
- Competitive Salaries
- Advancement Opportunities