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Product Manager
ASRC Federal. Monitor and evaluate Microsoft 365 services, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft 365 Groups, Intune, Power Platform, and Microsoft 365 Copilot.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft 365 services, including Teams, SharePoint Online, and OneDrive, with a focus on governance, compliance, and operational improvement. Proficient in developing automation solutions and reports using PowerShell and Power BI to enhance user experience and platform effectiveness.
Highest-signal resume keywords
Microsoft 365 AdministrationPowerShell ScriptingGovernance and ComplianceUser Training and AdoptionBusiness Requirements Gathering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft TeamsSharePoint OnlineExchange OnlineOneDriveMicrosoft 365 GroupsIntunePower PlatformPower BIMicrosoft GraphAutomation Solutions
Soft Skills
Analytical SkillsCommunication SkillsPresentation SkillsStakeholder EngagementTechnical Explanation
Tools & Technologies
Microsoft 365PowerShellPower BIReporting APIsAutomation Tools
Certifications & Qualifications
Active Secret ClearanceBachelor's Degree
Industry Keywords
Governance IssuesLifecycle ManagementOperational AnalyticsChange ManagementUser Acceptance Testing
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Monitor and evaluate Microsoft 365 services, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft 365 Groups, Intune, Power Platform, and Microsoft 365 Copilot.
- Review Microsoft roadmap announcements, Message Center communications, feature releases, service changes, and retirements to assess organizational impacts and recommend appropriate actions.
- Analyze product usage, adoption metrics, user feedback, support requests, and operational data to identify opportunities to improve user experience and platform effectiveness.
- Gather and document business requirements and translate stakeholder needs into recommendations for collaboration, communication, automation, records management, and productivity improvements.
- Support release readiness, change management, pilot programs, proof-of-concepts, user acceptance testing, and feature validation in coordination with Government personnel and technical teams.
- Develop training materials, job aids, user guides, presentations, and communications; conduct demonstrations, workshops, and stakeholder briefings to support successful adoption.
- Develop and maintain approved scripts, automation solutions, dashboards, and reports using PowerShell, Microsoft Graph, Power Platform, Power BI, reporting APIs, or other approved technologies.
- Monitor Microsoft 365 assets for governance issues, orphaned or inactive resources, compliance gaps, and lifecycle management concerns.
- Develop automated methods for inventory collection, compliance validation, configuration analysis, governance monitoring, and operational reporting.
- Coordinate with administrators, cybersecurity personnel, compliance personnel, trainers, and business stakeholders to support established security, governance, and operational requirements.
- Support readiness and adoption activities for Microsoft 365 Copilot and emerging capabilities, including analysis of governance considerations, user feedback, and training needs.
- Provide analysis, recommendations, reporting, and implementation support to Government personnel while preserving Government decision-making authority.
Requirements
What you’ll need- Must hold an Active Secret Clearance.
- Requires a Bachelor's degree and a minimum five (5) years of experience supporting enterprise Microsoft 365 services, or equivalent.
- Demonstrated experience with Microsoft Teams, SharePoint Online, Exchange Online, OneDrive, Microsoft 365 Groups, Intune, Exchange, and related services.
- Experience monitoring technology roadmaps, feature releases, service changes, and product adoption activities.
- Experience gathering and documenting business requirements and translating user needs into technology recommendations.
- Experience supporting Microsoft 365 adoption, training, communications, or organizational change management initiatives.
- Experience developing reports, dashboards, automation solutions, governance assessments, or operational analytics.
- Experience using PowerShell, Microsoft Graph, Power Platform, Power BI, or similar technologies for Microsoft 365 administration, reporting, or governance.
- Experience supporting Microsoft 365 governance, compliance, lifecycle management, or operational improvement efforts.
- Strong analytical, communication, presentation, and stakeholder engagement skills.
- Ability to explain complex technical concepts to both technical and non-technical audiences.