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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and maintaining applications across DHS platforms, with a strong focus on ServiceNow programming and systems engineering life cycle management. Capable of collaborating effectively with technical and non-technical stakeholders while ensuring adherence to design specifications and project timelines.
Highest-signal resume keywords
ServiceNow ProgrammingSystems Engineering Life CycleSQL Server or OracleApplication DevelopmentAnalytical and Critical-Thinking Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application DevelopmentSoftware DevelopmentTroubleshootingDesign SpecificationsAutomated Deployment ProcessesUser Interface DevelopmentCodingDebuggingDocumentationTesting
Soft Skills
CollaborationCommunicationAnalytical ThinkingCritical ThinkingProfessionalism
Tools & Technologies
ServiceNowSQL ServerOracleSharePointDevelopment Metrics
Certifications & Qualifications
Bachelor's Degree in IT DisciplinePublic TrustSecurity Clearance
Industry Keywords
DHS PlatformsComplex Information SystemsGovernment Contract RequirementsRemote Work CultureTechnical Support
Tech Stack
Tools & technologiesOracleServiceNowSQL
About the role
Key responsibilities & impact- Develops and maintains applications across DHS platforms
- Collaborates on requirements, user interfaces, and data interfaces
- Supports systems engineering life cycle phases and troubleshooting
- Applies software development expertise to solve business issues
- Communicates technical concepts to technical and non-technical users
- Acts as a liaison between technology groups and represents groups in large-scale meetings
- Participates in all phases of the systems engineering life cycle from initial design and analysis through deployment
- Designs and develops documents and tests and maintains ServiceNow applications
- Works with analysts and customers to derive requirements for use cases and scenarios
- Determines design feasibility within time and cost constraints
- Consults with engineering staff to evaluate hardware and software interfaces
- Plans and assigns work when acting in a lead role
- Determines designs, collects development metrics, codes, debugs, creates documentation, conducts tests, and builds applications to schedule
- Produces and implements design specifications and documents design modifications and unit testing results
- Identifies and works with strategic and technology partners to discover product solutions
- Plans, designs, and programs functionality interfacing with SQL Server or Oracle in coordination with the Database Administrator
- Plans, designs, and develops user interfaces
- Designs, develops, and maintains automated deployment processes and best practices for SharePoint solution deployments across multiple environments
- Maintains current knowledge of development concepts, best practices, procedures, and evolving technologies
- Facilitates meetings to determine the validity and priority of product issues
- Investigates, identifies, and resolves complex code issues reported by QA and clients through Technical Support
- Stays current with technology advances and grows technical skills
- Troubleshoots and resolves application issues
- May supervise subordinate software programmers and assist in producing quality software
Requirements
What you’ll need- Bachelor's degree in IT discipline
- Minimum of eight (8) years’ experience combined in computer programming and analysis of complex information systems, application, or operating system software
- Minimum of five (5) years’ experience in ServiceNow programming language or environment
- Must be a US citizen to meet contract requirements
- Ability to successfully complete a government issued background investigation
- Ability to obtain a Public Trust
- Prior Public Trust or Security Clearance, preferred
- Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans
- Ability to collaborate and understand the remote work culture and the high degree of professionalism required
Benefits
Comp & perks- Remote work
- Ability to collaborate and understand the remote work culture
- Prior Public Trust or Security Clearance, preferred