Software Engineer, Workforce Operations

Assembled Products Corporation

. Build AI agents for real-time workforce management that monitor support volume, staffing, and performance .

Posted 10/27/2026full-timeRemote • United StatesJuniorMid-Level💰 $160,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building AI agents and real-time workforce management solutions, with a strong focus on end-to-end product development and the ability to navigate complex technical challenges. Proficient in leveraging operational data and designing systems for autonomous operations.

Highest-signal resume keywords

AI Agent DevelopmentEnd-To-End Product DevelopmentReal-Time Data ProcessingSoftware Engineering SkillsProduct Judgment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentData ModelingSystem DesignProduct ExperienceReliability Engineering

Soft Skills

Problem SolvingJudgment

Tools & Technologies

Workforce Management Platform

Industry Keywords

Real-Time OperationsAutonomous SystemsAI-Powered ProductsCustomer-Specific Policies

About the role

Key responsibilities & impact

Build AI agents for real-time workforce management that monitor support volume, staffing, and performance
Enable agents to use live operational data, historical patterns, customer-specific policies, and Assembled’s workforce management platform
Design control and observability layers for autonomous operations
Evolve the Workforce Operations product for increasingly real-time and automated workflows
Own problems end-to-end from understanding workforce decisions through data models, systems, and customer-facing product experiences

Requirements

What you’ll need

2+ years of experience building software products
Experience shipping products end-to-end from idea to production
Strong generalist software engineering skills across the stack
Ability to turn ambiguous product or technical problems into working software
Understanding of reliability, edge cases, noisy data, and real-world system behavior
Strong product judgment
Experience building AI agents or AI-powered products (nice to have, not required)
Experience with real-time or data-intensive products (nice to have, not required)
Must currently reside in the United States
Must be authorized to work in the United States; employment authorization will be verified through E-Verify
Must disclose whether employment visa sponsorship is currently or prospectively required

Benefits

Comp & perks

Equity
Remote work arrangement
Inclusive workplace committed to diverse perspectives and belonging