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Collections Specialist, Accounts Receivable
Assist World. Take full responsibility for unpaid balances, past-due accounts, and outstanding invoices .
About the role
Key responsibilities & impact- Take full responsibility for unpaid balances, past-due accounts, and outstanding invoices
- Contact clients, follow up on late payments, and negotiate payment arrangements
- Identify reasons for payment delays and resolve billing disputes
- Maintain accurate records of collection efforts, payment statuses, and client communications
- Generate, issue, and track invoices accurately and on time
- Maintain account records and reconcile entries
- Assist with basic administrative accounting tasks using QuickBooks
- Identify billing and collections bottlenecks and improve cash flow
- Work closely with a successful business owner and take full ownership of Accounts Receivable functions
- Record a 2–3 minute application video covering AR and collections background, handling difficult accounts, a successful collection example, and role fit
Requirements
What you’ll need- Extensive experience handling Accounts Receivable and chasing payments
- Proven track record managing receivables, handling past-due accounts, and lowering aged balances
- Ability to negotiate effectively, overcome objections, and push for resolutions
- Hands-on experience with QuickBooks, invoicing workflows, and basic bookkeeping or financial administration (nice to have)
- Excellent written and verbal English skills
- Ability to work independently in a fast-paced remote environment and manage multiple priorities
- Assertive and persistent when holding clients accountable and following up on payments
- Comfortable handling phone and direct outreach
- Able to handle challenging conversations without losing focus
- Able to receive payments via Wise; Wise must support local bank transfers in the candidate's country of residence/bank location
- Available for U.S. Eastern Standard Time working hours
Benefits
Comp & perks- 100% remote
- $50 birthday bonus
- $200 testimonial bonus
- No tracker
- Full-time, 40 hours/week
- Remote-first team