Maintenance Coordinator

Assist World

. Receive, triage, and manage property maintenance requests and work orders from intake through successful completion .

Posted 10/17/2026full-timeRemote • South Africa, ColombiaMid-LevelSenior💰 $1,400 - $1,800 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property management and maintenance operations, with a strong focus on vendor negotiation, communication, and workflow management. Proficient in using AppFolio for efficient handling of maintenance requests and documentation.

Highest-signal resume keywords

AppFolio ProficiencyVendor NegotiationProperty Management CoordinationAttention To DetailTroubleshooting Capabilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Maintenance ManagementWork Order ManagementVendor Relationship ManagementInvoice AuditingConflict Resolution

Soft Skills

Verbal CommunicationWritten CommunicationMulti-taskingIndependent WorkProactive Problem Solving

Tools & Technologies

AppFolioWise

Industry Keywords

Residential Property MaintenanceTrade TerminologyRepair TimelinesVendor Accountability

About the role

Key responsibilities & impact

Receive, triage, and manage property maintenance requests and work orders from intake through successful completion
Explain work order details, timelines, expectations, and resolution steps to tenants
Maintain accurate real-time logs, records, updates, and documentation in AppFolio
Negotiate vendor pricing and ensure fair rates, accurate scopes of work, and high-quality deliverables
Source, vet, and onboard new service providers and contractors
Coordinate tenant access and schedule contractors/vendors for property visits and repairs
Review work completion reports and audit vendor invoices against original quotes
Approve audited invoices for payment
Serve as the primary point of contact between tenants, property managers, and vendors
Own the maintenance workflow, drive issue resolution, and manage vendor relationships

Requirements

What you’ll need

Demonstrable hands-on experience using AppFolio for property management and maintenance operations
Outstanding verbal and written English communication skills
Proven track record of negotiating pricing, reviewing job scopes, and holding vendors accountable
Superb attention to detail and strong multi-tasking capabilities
Ability to manage high-volume daily requests efficiently
Solid understanding of residential property maintenance issues, trade terminology, and standard repair timelines
Strong troubleshooting capabilities to assess issues accurately before dispatching vendors
Previous experience in property management coordination; not an entry-level role
Ability to work independently, take ownership, resolve conflicts proactively, and prioritize competing demands under pressure
Ability to receive payments via Wise; Wise must support local bank transfers in the candidate's country of residence or bank location

Benefits

Comp & perks

100% remote
$50 birthday bonus
$200 testimonial bonus
No tracker
Full-time, 40 hours per week