Medical Practice Virtual Assistant

Assist World

. Assist with configuring, building out, and maintaining the backend of SimplePractice .

Posted 10/2/2026full-timeRemote • South Africa, United Kingdom, United States, PhilippinesMid-LevelSenior💰 $1,400 - $1,800 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing electronic health records and coordinating clinical workflows while ensuring compliance with HIPAA standards. Proficient in handling sensitive patient interactions and maintaining organized administrative processes in a medical setting.

Highest-signal resume keywords

Electronic Health Record (EHR) ManagementSimplePractice ExperienceHIPAA CompliancePsychiatry ExperienceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Practice ManagementPatient CoordinationPrior Authorization ProcessingDocument OrganizationCalendar ManagementCME CoordinationPayment ProcessingData Transfer CoordinationClinical Workflow SupportBilling System Integration

Soft Skills

Emotional IntelligenceCalm Under PressurePatient-First EthosStrong Organizational LogicInterpersonal Communication

Tools & Technologies

SimplePracticePractice FusionUpdoxMicrosoft TeamsSlackGoogle Workspace

Industry Keywords

Mental HealthPsychiatryPediatricsCMEHIPAA StandardsMedical-Legal Guidelines

About the role

Key responsibilities & impact

Assist with configuring, building out, and maintaining the backend of SimplePractice
Coordinate transfer of client charts and clinical data from Practice Fusion and paper files to SimplePractice without loss of records
Consolidate Updox fax, Converge payment processing, and third-party bookkeeping into SimplePractice's unified billing and portal ecosystem
Support administrative workflows for the January 1st office move, including provider credentialing address updates, phone-system adjustments, and website synchronization
Manage overlapping professional and personal calendars
Coordinate continuing medical education (CME) travel schedules and streamline daily appointments
Process psychiatric prior authorizations
Coordinate prescription refill workflows via EHR
Organize electronic and uploaded document backlogs
Manage practice emails and secure messaging, filtering urgent clinical alerts from routine inquiries
Serve as the primary point of contact for patients and families
Handle sensitive interactions involving anxious clients, child custody desk requirements, and adolescent behavioral contexts
Identify and escalate urgent patient risk signals or clinical emergencies to Dr. Wakil according to practice protocols

Requirements

What you’ll need

4 to 10 years of virtual assistant or practice management experience in a medical setting
Psychiatry, mental health, or pediatric experience strongly preferred
Hands-on experience with Electronic Health Record (EHR) systems
SimplePractice experience strongly preferred
Familiarity with Practice Fusion, digital fax systems (Updox), and digital billing platforms
Tech-savvy and adaptable to HIPAA-compliant communication platforms, including Microsoft Teams, Slack, and Google Workspace
Strict adherence to HIPAA standards, privacy laws, and medical-legal boundary guidelines
Professional English fluency
Spanish-speaking ability preferred to support local Houston demographics
High emotional intelligence, calm demeanor under pressure, strong organizational logic, and a patient-first ethos
Must be able to receive payments via Wise; eligible payment locations include South Africa, the United Kingdom, the United States, and the Philippines

Benefits

Comp & perks

100% remote
$50 birthday bonus
$200 testimonial bonus
No tracker
Full-time, 40 hours per week