Medical Practice Virtual Assistant – Dermatology

Assist World

. Manage approximately 30 calls and digital touchpoints daily via the Spruce communication app .

Posted 10/30/2026full-timeRemote • South Africa, United Kingdom, United States, PhilippinesMid-LevelSenior💰 $1,300 - $1,800 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing patient communications and appointments while ensuring HIPAA compliance. Proficient in utilizing cloud medical software and clinical communication platforms to enhance operational efficiency.

Highest-signal resume keywords

HIPAA ComplianceEDVAC EMR ExperienceSpruce Health ProficiencyExceptional Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment CoordinationSuperbill GenerationDiagnostic CodingProcedural CodingPrescription ManagementLaboratory Result TrackingCancellation Workflow ManagementHigh-Volume Inquiry Management

Soft Skills

Emotional IntelligencePoise Under PressureHigh Autonomy

Tools & Technologies

Spruce Communication AppCloud Medical SoftwareEDVAC EMR

Industry Keywords

Patient PrivacyCash-Only Fee StructureOut-of-Network PoliciesDigital Operations

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage approximately 30 calls and digital touchpoints daily via the Spruce communication app
Explain the practice’s cash-only fee structure and visit formats to prospective patients
Coordinate patient appointments in the EDVAC EMR
Enforce advance payment policy and one-time reschedule workflow
Generate and issue accurate, itemized superbills with diagnostic and procedural codes
Organize incoming patient photo submissions
Log prescription refill requests for physician review
Track laboratory and pathology test results
Maintain a priority cancellation waitlist to keep clinic slots at full capacity
Manage high-volume inbound inquiries, scheduling workflows, billing, and digital operations while maintaining HIPAA compliance

Requirements

What you’ll need

Strict adherence to HIPAA and patient privacy/security protocols
Experience working within a secure, remote virtual desktop environment strongly preferred
Practical experience with cloud medical software, including EDVAC or comparable EMRs
Experience with modern clinical communication platforms such as Spruce Health
Exceptional verbal and written communication skills
Emotional intelligence and poise for handling high-demand, affluent clientele
Comfort discussing fees and enforcing cash-only, out-of-network, cancellation, and rescheduling policies
High autonomy and strong organizational skills
Reliable track record managing daily administrative tasks without constant direct supervision

Benefits

Comp & perks

100% remote
$50 birthday bonus
$200 testimonial bonus
No tracker
Monday–Friday, 40 hours per week aligned with EST business hours