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Virtual Admin Assistant
Assist World. Draft emails and correspondence for review and approval; never send on behalf of the client .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing client communications, organizing tasks, and supporting onboarding processes. Capable of utilizing QuickBooks for expense categorization and maintaining a professional representation of the company.
Highest-signal resume keywords
QuickBooks KnowledgeClient CommunicationTask ManagementOnboarding SupportProfessional Representation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
QuickBooksExpense CategorizationEmail DraftingMeeting Note TakingForm-Based Onboarding
Soft Skills
ProactiveFlexibleConfident CommunicationClear Written EnglishProfessionalism
Industry Keywords
Client OnboardingAccount ManagementPhone CommunicationTask OrganizationInternal Meetings
About the role
Key responsibilities & impact- Draft emails and correspondence for review and approval; never send on behalf of the client
- Attend select internal meetings for approximately 10–12 hours per month
- Take meeting notes and represent the company professionally
- Escalate questions rather than answering them immediately
- Sort and categorize QuickBooks receipts into correct expense categories
- Support client and agent onboarding by sending forms and completing account setup steps after trust is established
- Make and receive phone calls on the company’s behalf
- Handle account cancellations, including holding, verifying details, and drafting cancellation notices for approval
- Manage the calendar and organize a flexible day-to-day task list
- Handle ad hoc projects and new tasks
Requirements
What you’ll need- Part-time commitment of 20 hours/week (80 hours/month)
- Availability Monday–Wednesday, 8am–2pm PST, plus a couple of flexible hours on Thursday
- Comfortable making and receiving phone calls, including navigating phone trees and sitting on hold
- Working knowledge of QuickBooks or similar bookkeeping software is a strong plus, but not required
- Confident, clear written English for drafting client- and agent-facing emails
- Comfortable with basic form-based onboarding workflows and simple software logins
- Flexible and proactive, with confidence to speak up and make calls
- Willingness to learn new processes
- Must be based in South Africa
Benefits
Comp & perks- 100% remote
- $50 birthday bonus
- $200 testimonial bonus
- No tracker required