Operations Supervisor – ACH

. Lead daily operations across one or more teams.

Posted 9/25/2026full-timeRemote • Wisconsin • United StatesMid-LevelSenior💰 $52,430 - $89,880 per yearWebsite

Key responsibilities & impact

Lead daily operations across one or more teams.
Set priorities, assign work, and manage workflows to meet service and productivity goals.
Coach and develop employees through feedback, mentoring, training, and performance conversations.
Support hiring, onboarding, recognition, development, and employee engagement.
Monitor processes and performance to identify issues and maintain service standards.
Ensure operational procedures, controls, security requirements, and audit standards are followed.
Identify opportunities to simplify processes, improve efficiency, and strengthen customer and employee experience.
Partner with teams across the organization to improve workflows and implement effective solutions.
Stay current on industry practices and technology to support continuous improvement and team development.
Report suspicious activity to Financial Intelligence.
Report customer complaints and procedure violations to management or HR.
Report ethical concerns to Associated Bank’s anonymous Ethics Hotline.

What you’ll need

Associate’s degree or equivalent combination of education and experience.
3+ years of leadership experience, such as a lead, supervisor, work director, or team manager.
Experience overseeing workflows, coaching employees, and driving team performance in an operations, service, or production environment.
Preferred: 5+ years of experience in banking operations or financial services.
Preferred: 5+ years of experience working in a regulated environment with established controls and compliance requirements.
Preferred: 5+ years of experience working across multiple operational functions or business areas.
Must directly represent yourself and your own experiences during the recruiting and hiring process.
Must pass a thorough background check.
Compliance with applicable enterprise policies, laws, regulations, Bank Secrecy Act requirements, and training materials.
Must report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.

Comp & perks

Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Well-being programs and incentives.
Parental leave.
Employee stock purchase plan.
Military benefits.
Personal banking, loan, investment and insurance benefits.
Coaching, collaboration, and opportunities to build new skills.