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Associated Bank

Principal Solution Architect

Associated Bank

. Lead the architecture and design of complex ServiceNow solutions across multiple products, business units, and integrations .

Posted 11/6/2026full-timeRemote • United StatesLead💰 $110,320 - $189,120 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing and architecting enterprise-scale ServiceNow solutions, focusing on platform governance, integration strategies, and compliance. Proven ability to mentor teams and drive platform optimization while aligning architectural decisions with business objectives.

Highest-signal resume keywords
ServiceNow ArchitectureEnterprise Integration StrategiesGovernance FrameworksCertified Technical Architect (CTA)Agile Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNow Solutions DesignAPI IntegrationData ArchitectureCMDB GovernanceEvent-Driven ArchitecturePlatform OptimizationSecurity CompliancePerformance ComplianceTechnical Debt ReductionMulti-Business-Unit Implementations
Soft Skills
MentoringCollaborationKnowledge SharingStakeholder EngagementLeadership
Tools & Technologies
ServiceNowAI Development ToolsDevOps PracticesRelease Governance
Certifications & Qualifications
Certified Technical Architect (CTA)Certified Application Developer (CAD)Certified System Administrator (CSA)Certified Implementation Specialist (CIS)
Industry Keywords
Digital TransformationRisk ManagementPlatform ConsolidationModernization EffortsService Mapping

Tech Stack

Tools & technologies
ITSMServiceNow

About the role

Key responsibilities & impact
  • Lead the architecture and design of complex ServiceNow solutions across multiple products, business units, and integrations
  • Establish and evolve platform governance frameworks, architectural standards, and best practices
  • Partner with business and technology stakeholders to translate strategic objectives into secure, scalable ServiceNow solutions
  • Define enterprise integration and data strategies, including system interoperability, data governance, CMDB practices, and service mapping
  • Provide architectural oversight across ServiceNow initiatives for security, regulatory, and performance compliance
  • Drive platform optimization, innovation, and adoption of new ServiceNow capabilities
  • Mentor architects, developers, and platform administrators while promoting engineering excellence and knowledge sharing
  • Enable execution of the ServiceNow platform roadmap by aligning architectural decisions with enterprise strategy and measurable business results

Requirements

What you’ll need
  • Experience designing and architecting enterprise-scale ServiceNow solutions across multiple modules, including platform strategy, architecture roadmaps, scalability, resilience, and long-term platform value
  • Experience serving as the technical authority for complex ServiceNow environments, including governance frameworks, architectural standards, design patterns, engineering best practices, and platform upgrade strategies
  • Experience designing secure and scalable enterprise integrations, including API, event-driven, and data architecture strategies, CMDB governance, authentication frameworks, and integration standards
  • Experience leading large-scale ServiceNow transformation initiatives, including platform consolidations, migrations, modernization efforts, technical debt reduction, and multi-business-unit implementations
  • Experience partnering with enterprise architects, business leaders, and technology executives to align platform capabilities with organizational priorities, digital transformation goals, and risk management objectives
  • Experience driving platform performance, reliability, security, compliance, Agile delivery, DevOps practices, release governance, and adoption of out-of-the-box ServiceNow capabilities
  • Certified Technical Architect (CTA) certification
  • Preferred: Experience architecting or leading implementations across advanced ServiceNow modules such as ITSM, CSM, FSO, GRC, and/or SPM
  • Preferred: Experience architecting and governing CMDB and/or CSDM adoption at scale
  • Preferred: Hands-on experience working with AI development tools within or connected to the ServiceNow platform
  • Preferred: Certified Application Developer (CAD), Certified System Administrator (CSA), and/or Certified Implementation Specialist (CIS) certifications
  • Associated Bank conducts a thorough background check on all new hires

Benefits

Comp & perks
  • Retirement savings including both 401(k) and Pension plans
  • Paid time off to volunteer in your community
  • Diversity-focused Colleague Resource Groups
  • Competitive salaries
  • Professional development and advancement opportunities
  • Well-being programs and incentives
  • Parental leave
  • Employee stock purchase plan
  • Military benefits
  • Personal banking, loan, investment and insurance benefits