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Retail Banking Development Officer, Western WI
Associated Bank. Coach Relationship Bankers through one-on-one and group sessions to improve sales and relationship-building skills .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales coaching, relationship building, and performance analysis within the banking sector. Proven ability to facilitate training, improve team effectiveness, and ensure compliance with banking regulations.
Highest-signal resume keywords
Sales CoachingRelationship BuildingPerformance AnalysisTraining FacilitationRetail Banking Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesCustomer EngagementSales Metrics AnalysisDevelopment PlanningMulti-Branch Management
Soft Skills
CoachingCollaborationCommunicationFeedback DeliveryTeam Building
Tools & Technologies
Sales ProcessesSales Tools
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
Retail BankingFinancial ServicesBank Secrecy ActComplianceCustomer-Facing Role
About the role
Key responsibilities & impact- Coach Relationship Bankers through one-on-one and group sessions to improve sales and relationship-building skills
- Conduct in-branch observations and deliver real-time, actionable feedback to drive performance
- Analyze sales metrics to identify trends and create targeted development plans
- Partner with branch leaders to improve team effectiveness and achieve business goals
- Facilitate training sessions on sales techniques, products, and customer engagement
- Support consistent execution of sales processes and tools across branches
- Collaborate with cross-functional teams to align training with business strategies
- Strengthen sales performance across the branch network and improve customer engagement
- Help teams build deeper relationships, grow business results, and develop professionally
Requirements
What you’ll need- Bachelor’s degree or equivalent experience in Business, Finance, HR, or related field
- 5+ years of experience in retail banking, financial services, or sales coaching
- 2+ years of success in a customer-facing banking role such as Branch Manager, Market Manager, or similar role
- Valid driver’s license
- Ability to travel between branch locations
- Successful multi-branch experience with proven experience within a sales leadership role preferred
- Must complete a thorough background check
- Must comply with applicable laws, regulations, enterprise policies and procedures, including the Bank Secrecy Act
- Must report suspicious activity, customer complaints, procedure violations, and ethical concerns as required
Benefits
Comp & perks- Retirement savings including both 401(k) and Pension plans
- Paid time off to volunteer in your community
- Diversity-focused Colleague Resource Groups
- Professional development and advancement opportunities
- Well-being programs and incentives
- Parental leave
- Employee stock purchase plan
- Military benefits
- Personal banking, loan, investment and insurance benefits
- Inclusive culture and support for growth and development