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Talent Development Specialist
Associated Insurance Agencies, Inc.. Support talent development initiatives under the direction of the Talent Development Manager .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in talent development initiatives, onboarding coordination, and eLearning content creation using Articulate 360. Strong organizational and communication skills are essential for managing logistics and supporting employee development.
Highest-signal resume keywords
Insurance Industry ExperienceProficiency With Applied EpicArticulate 360 ProficiencyMicrosoft Office ProficiencyLearning Management System Tasks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Talent DevelopmentOnboarding CoordinationELearning DevelopmentDocumenting ProceduresContent CreationTraining FacilitationRecord KeepingReport PreparationWorkflow DocumentationLearning Resource Maintenance
Soft Skills
Clear CommunicationCollaborationOrganizational SkillsAttention To DetailFollow Through
Tools & Technologies
Articulate RiseArticulate StorylineMicrosoft TeamsSharePointLearning Platforms
Industry Keywords
Insurance TerminologyAgency OperationsDepartmental WorkflowsEmployee Development PlansSkill Development
About the role
Key responsibilities & impact- Support talent development initiatives under the direction of the Talent Development Manager
- Coordinate departmental onboarding schedules, checklists, training activities, and progress updates
- Document departmental workflows, terminology, and common job tasks in practical resources
- Assist with creating, updating, and maintaining eLearning, job aids, presentations, and facilitator materials
- Learn and use Articulate Rise and Storyline for routine content updates and development tasks
- Support in-person, hybrid, and virtual sessions by preparing materials, coordinating logistics, managing attendance and technology, and assisting with participant activities
- Lead demonstrations or portions of sessions within areas of knowledge as assigned
- Provide routine support for learning platforms, including user records, content uploads, assignments, completion records, reporting, and employee access questions
- Work with subject matter experts to capture job knowledge, confirm technical accuracy, and maintain current resources
- Maintain role-specific onboarding checklists, learning plans, and career development resources
- Coordinate assigned learning activities supporting onboarding, skill development, knowledge transfer, and employee development plans
- Track timelines, communications, stakeholder reviews, session logistics, and follow-up
- Collaborate with HR, departmental partners, and external vendors
- Support internship and other development initiatives as assigned
- Prepare learning communications and maintain accessible resources
- Help employees and managers locate development opportunities and use learning platforms
- Track participation, completion, and feedback
- Prepare routine reports and share observations or suggested updates with the Talent Development Manager
Requirements
What you’ll need- Relevant insurance industry experience, typically acquired while working as an Account Manager for 3 to 5 years
- Working understanding of insurance terminology, agency operations, or departmental workflows
- Proficiency with Applied Epic
- Ability to explain familiar processes clearly and willingness to build presentation and facilitation skills across in-person, hybrid, and virtual settings
- Experience helping colleagues learn job tasks, explaining processes, documenting procedures, coordinating activities, or supporting onboarding
- Willingness and ability to learn basic training and development practices
- Willingness and ability to learn Articulate 360, including Rise and Storyline, and use approved templates to prepare clear, accessible learning resources
- Ability to learn routine learning management system tasks, including assignments, completion tracking, standard reporting, and employee support
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- Familiarity with Microsoft Teams and SharePoint
- Clear written and verbal communication skills and strong collaboration skills
- Strong organizational skills and attention to detail
- Ability to coordinate assigned tasks, schedules, and deadlines
- Ability to follow through and ask for guidance when needed
- Ability to maintain accurate records, prepare basic reports, and protect confidential employee information
Benefits
Comp & perks- Bonus eligibility
- Hybrid work schedule
- Associated benefits (details provided via benefits link)