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Affiliate Manager
Associated Nerd Global. Lead the complete onboarding process for new affiliates, including registration, validation, tracking link setup, dashboard access, and initial guidance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in onboarding processes for affiliates, providing technical support, and managing relationships with partners and influencers. Proficient in compliance requirements and performance monitoring within the iGaming and affiliate marketing sectors.
Highest-signal resume keywords
Affiliate OnboardingTechnical SupportPerformance MonitoringCompliance RequirementsRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Affiliate PlatformsCRM SystemsPerformance ReportsTracking SetupPostbacksDashboard AccessPayment Issue ResolutionDocumentation ProcessesSelf-Service Materials
Soft Skills
Exceptional Communication SkillsActive ListeningOrganizational SkillsClarityCuriosity
Tools & Technologies
Income AccessCellxpertMyAffiliatesAffilkaWhatsAppTelegram
Industry Keywords
IGamingBettingAffiliate MarketingCreator EconomyResponsible Gambling
About the role
Key responsibilities & impact- Lead the complete onboarding process for new affiliates, including registration, validation, tracking link setup, dashboard access, and initial guidance
- Provide first-line support via chat, email, calls, WhatsApp, and Telegram, in line with defined response SLAs
- Translate the product and technology for affiliates and partners
- Explain tracking, postbacks, dashboards, performance reports, and promotional materials
- Liaise with Product, Tech, and Finance to resolve tracking bugs, payment issues, and creative approval requests
- Monitor performance by affiliate, identify declines, and propose reactivation initiatives
- Document processes and create FAQs and self-service materials
- Ensure partner content complies with the applicable market’s compliance and responsible gambling requirements
- Serve as the main point of contact for affiliates and influencers from onboarding through day-to-day operations
Requirements
What you’ll need- Fluent written and spoken English, with a 100% English-speaking work environment
- Previous experience with technology, having worked in product, technical support, or SaaS
- Exceptional communication skills, clarity, active listening, and the ability to explain complex concepts simply
- Strong organizational skills to manage multiple partners in parallel
- Previous experience in iGaming/betting, affiliate marketing, or the creator economy (a plus)
- Experience managing relationships with content creators and influencers (a plus)
- Familiarity with affiliate platforms (Income Access, Cellxpert, MyAffiliates, Affilka) and CRM systems (a plus)
- A third language—Spanish or Portuguese—if the program serves Latin America (a plus)
- Curiosity, authenticity, autonomy, and comfort with ambiguity and Australian time zones
Benefits
Comp & perks- Remote work
- Opportunity to work at a growing gaming startup
- English-speaking work environment
- Opportunity to work with teams and product organizations based in Australia and New Zealand