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Cloud Infrastructure Engineer – Exchange Online, Microsoft 365
Assurity Trusted Solutions Pte Ltd. Support the design, administration, security, governance, and operations of Microsoft 365 services, primarily Exchange Online and Microsoft Entra ID.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft 365 administration, including Exchange Online, Microsoft Entra ID, and security compliance technologies. Proficient in PowerShell scripting and automation, with strong analytical and troubleshooting skills in cloud infrastructure operations.
Highest-signal resume keywords
Microsoft 365 AdministrationExchange Online AdministrationPowerShell ScriptingIdentity ManagementCloud Security
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Exchange OnlineMicrosoft Entra IDPowerShellMicrosoft GraphConditional AccessMFADLPEDiscoveryIncident ManagementChange Management
Soft Skills
Analytical SkillsTroubleshootingStakeholder ManagementCommunication Skills
Tools & Technologies
Microsoft TeamsSharePoint OnlineOneDriveMicrosoft IntuneMicrosoft Defender for Office 365Microsoft PurviewPower BIPower AutomateAutopilotMDM/MAM
Certifications & Qualifications
Microsoft Certified: Microsoft 365 Administrator Expert (MS-102)Microsoft Certified: Identity and Access Administrator Associate (SC-300)Microsoft Certified: Security Administrator Associate (MS-500)Microsoft Certified: Azure Administrator Associate (AZ-104)Microsoft Certified: Security Operations Analyst (SC-200)Microsoft Certified Trainer (MCT)
Industry Keywords
Cloud InfrastructureHybrid ExchangeService MonitoringOperational SupportCompliance ReportingZero Trust PrinciplesDNSSMTPTCP/IPSSL/TLS
Tech Stack
Tools & technologiesAzureCloudDNSSMTPTCP/IP
About the role
Key responsibilities & impact- Support the design, administration, security, governance, and operations of Microsoft 365 services, primarily Exchange Online and Microsoft Entra ID.
- Administer Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, Viva, Dynamics 365, Power BI, Power Automate, and Power Platform.
- Manage mailboxes, mail flow, transport rules, connectors, groups, message tracing, SMTP relay, and hybrid deployments.
- Lead or support Exchange Hybrid, mailbox migration, tenant-to-tenant migration, and technology refresh initiatives.
- Manage service health monitoring, tenant administration, licensing, user lifecycle management, and operational support.
- Administer identity lifecycle management, hybrid identity, Entra Connect, SSO, MFA, Conditional Access, PIM, and identity governance.
- Implement identity security controls, password protection, privileged access controls, and phishing-resistant authentication.
- Maintain Defender for Office 365, Purview, information protection, retention, eDiscovery, audit logging, anti-phishing, DLP, SPF, DKIM, DMARC, Safe Links, Safe Attachments, EOP, and security monitoring.
- Support audits, security assessments, investigations, access reviews, and compliance reporting.
- Develop PowerShell and Microsoft Graph automation for provisioning, reporting, configuration management, and operational support.
- Prepare technical documentation, architecture diagrams, operational procedures, and knowledge articles.
- Support Teams, SharePoint Online, OneDrive, Intune-managed endpoints, device compliance, endpoint security, MDM/MAM, Autopilot, and modern workplace initiatives.
- Monitor service health, audit logs, capacity trends, messaging performance, and operational KPIs.
- Troubleshoot complex cloud infrastructure, messaging, identity, networking, and collaboration issues.
- Manage incidents, problem management, change implementation, root cause analysis, service continuity, and business continuity activities.
- Work with vendors and service providers to achieve service levels, operational support, and project deliverables.
Requirements
What you’ll need- Degree in Information Technology, Computer Science, Engineering, or a related discipline.
- At least 3 to 6 years of relevant experience in Microsoft 365, Exchange Online, Microsoft Entra ID, or cloud infrastructure operations.
- Hands-on experience in Exchange Online administration, Microsoft 365 tenant administration, hybrid Exchange environments, Microsoft Entra ID and identity management, Microsoft Teams, SharePoint Online, OneDrive and Intune administration, and security and compliance technologies within Microsoft 365.
- Strong understanding of DNS, SMTP, TCP/IP, SSL/TLS, authentication and federation protocols, Exchange Hybrid architecture, and cloud security and zero trust principles.
- Experience with PowerShell scripting, automation, and Microsoft Graph APIs.
- Strong analytical, troubleshooting, stakeholder management, and communication skills.
- Experience working in large-scale enterprise or government cloud environments is an advantage.
- Preferred Certifications: Microsoft Certified: Microsoft 365 Administrator Expert (MS-102); Microsoft Certified: Identity and Access Administrator Associate (SC-300); Microsoft Certified: Security Administrator Associate (MS-500); Microsoft Certified: Azure Administrator Associate (AZ-104); Microsoft Certified: Security Operations Analyst (SC-200); Microsoft Certified Trainer (MCT) or equivalent certifications are advantageous.
- Preferred technical skills include Exchange Online, Exchange Hybrid, mail flow, message trace, SMTP relay, Microsoft Entra ID, Conditional Access, SSO, MFA, PIM, Microsoft Defender for Office 365, Microsoft Purview, DLP, eDiscovery, retention policies, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Autopilot, MDM/MAM, PowerShell, Microsoft Graph, Power BI, Power Platform, DNS, SMTP, TCP/IP, SSL/TLS, service monitoring, reporting, incident management, and change management.
Benefits
Comp & perks- A wholly-owned subsidiary of GovTech.
- Contract Staff enjoys the same benefits as Permanent Employeees