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Technical Account Manager
Asteria Group. Provide technical support and professional onboarding for new customers, particularly international enterprise customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical account management and customer consulting within the label and printing industry, with a strong focus on managing complex cross-site projects and delivering tailored technical solutions. Proficient in evaluating printing technologies and sustainable solutions while effectively communicating technical concepts to diverse stakeholders.
Highest-signal resume keywords
Technical Account ManagementCross-Site Project ManagementFluent GermanExcellent EnglishLabel and Printing Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Printing TechnologiesFinishing TechnologiesTechnical SupportCustomer OnboardingQuality AssuranceTechnical DocumentationSustainable SolutionsCustomer ConsultingProject CoordinationMaterial Evaluation
Soft Skills
Confident CommunicationStructured Work ApproachReliabilityAccountability
Industry Keywords
Label IndustryPrinting IndustryTechnical SolutionsCross-Functional RoleCustomer ApprovalsProduction Site SelectionPPWR
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Provide technical support and professional onboarding for new customers, particularly international enterprise customers
- Translate customer requirements into technical solutions and select the appropriate production site within the Asteria Group
- Support test production runs and customer approvals while ensuring agreed quality and service requirements
- Support Sales with complex customer projects, technical presentations, and challenging printing issues
- Coordinate cross-site technical projects and collaborate with Production, Sales, suppliers, and subject-matter experts
- Evaluate new materials, printing technologies, and sustainable solutions, particularly in the context of the PPWR
- Document and share technical processes and best practices across the Asteria Group
Requirements
What you’ll need- Several years of professional experience in the label or printing industry, with in-depth knowledge of various printing and finishing technologies
- Experience in technical account management, customer consulting, or a comparable cross-functional role
- Experience managing complex, cross-site projects
- Confident communication skills and the ability to explain technical topics clearly to a range of stakeholders
- Independent, structured approach to work and a reliable, accountable attitude toward implementation
- Fluent German and excellent English skills, both written and spoken
- Willingness to travel within Germany and Europe approximately 40% of the time
Benefits
Comp & perks- Company car, also available for private use
- 30 days of annual leave based on a five-day working week
- A responsible, cross-site role offering significant scope to shape processes and solutions
- An international working environment with short decision-making paths