ECM Case Manager – LVN

Astrana Health

. Manage an assigned caseload of members with complex medical, behavioral, and social needs .

Posted 11/9/2026full-timeMonterey Park • California • United StatesJuniorMid-Level💰 $32 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex caseloads, conducting comprehensive assessments, and developing member-centered care plans. Proficient in utilizing case management software and maintaining accurate documentation while effectively communicating with healthcare providers and community resources.

Highest-signal resume keywords

Licensed Vocational Nurse (LVN)Case Management ExperienceCare Plan Goal SettingBilingual in SpanishUtilization Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive AssessmentsCare PlansMedication ReconciliationSMART Goals DevelopmentData AccuracyClinical JudgmentMotivational InterviewingTrauma-Informed CareHarm-Reduction ApproachesQuality Reviews

Soft Skills

Interpersonal CommunicationOrganizational SkillsAnalytical SkillsCritical ReasoningMultitasking

Tools & Technologies

Case Management SoftwareExcel TrackersMonday.comHealth Plan Portals

Certifications & Qualifications

Licensed Vocational Nurse (LVN)

Industry Keywords

Managed Care EnvironmentDHCSDMHCNCQACMS StandardsHome HealthHospiceCare CoordinationBehavioral HealthSocial Services

About the role

Key responsibilities & impact

Manage an assigned caseload of members with complex medical, behavioral, and social needs
Conduct member outreach to support ECM program engagement
Meet members in homes, provider offices, and community-based settings
Complete comprehensive assessments, care plans, and interdisciplinary team conferences
Develop and regularly update member-centered SMART goals
Support RN Care Manager clinical assessments, medication reconciliation, post-hospital discharge assessments, and standardized screening tools
Maintain documentation in case management software, Excel trackers, Monday.com boards, and health plan portals
Coordinate post-hospital and skilled nursing facility transitions of care
Communicate with PCPs, specialists, behavioral health providers, hospitals, and community organizations
Review claims and authorizations and perform medication reconciliation
Connect members to transportation, housing, food, social services, and other community resources
Apply motivational interviewing, trauma-informed care, and harm-reduction approaches
Educate members and caregivers on disease management and healthcare navigation
Monitor caseload activity and member progress weekly
Participate in audits, quality reviews, and team meetings
Maintain accurate timekeeping and share best practices with fellow care managers

Requirements

What you’ll need

Associate’s or Bachelor’s degree in a health or human services–related field preferred; equivalent combination of education and progressively responsible clinical experience will be considered
At least 2 years of clinical experience, such as skilled nursing facility, home health, hospice, case management, or care coordination
Current, active, and unrestricted Licensed Vocational Nurse (LVN) license in the State of California is required
Familiarity with care plan goal setting, including problem statements, interventions, and goals
Ability to navigate multiple case management software platforms and health plan portals while maintaining data accuracy
Strong analytical, critical reasoning, organizational, and interpersonal communication skills
Strong written and verbal communication skills
Ability to multitask, work autonomously, and exercise sound clinical judgment
Ability to maintain confidentiality and discretion when handling sensitive information
Bilingual in Spanish
Experience in a managed care environment
Utilization Management or Hospice Case Management experience
Working knowledge of DHCS, DMHC, NCQA, and CMS standards

Benefits

Comp & perks

Hybrid work structure with weekly in-office and at-home work
Working hours Monday through Friday, 8:30 AM–5:00 PM
Occasional travel and weekly field visits to homes and community-based settings
Equal Employment Opportunity and Affirmative Action employer
Disability accommodations available during the application process