Population Health Coordinator

Astrana Health

. Conduct member/provider outreach and notification by telephone and/or in writing using department templates .

Posted 11/3/2026full-timeOrange • California • United StatesMid-LevelSenior💰 $19 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in member and provider outreach, case management, and documentation within health plans. Proficient in utilizing Microsoft applications and capable of providing mentorship and training to team members.

Highest-signal resume keywords

SNP Case Management ExperienceMicrosoft Word ProficiencyMicrosoft Excel ProficiencyMicrosoft Outlook ProficiencyMandarin Or Cantonese Language Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Member OutreachCase DocumentationEligibility VerificationHealth Plan Audit PreparationCare Activity Documentation

Soft Skills

MentorshipTeam LeadershipCommunication

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

MSOIPAHealth Plan

About the role

Key responsibilities & impact

Conduct member/provider outreach and notification by telephone and/or in writing using department templates
Assist ACM nurses with member assessment and communication
Verify eligibility and request medical records
Create cases and document care activity
Participate in health plan and department meetings and trainings
Assist with health plan audit preparation
Ensure maximum utilization of resources
Exceed standard performance benchmarks
Provide support and mentorship to ACM Coordinator I and other team members
Lead delegated projects and assignments
Assist in developing training for new ACM coordinators
Perform other assigned duties, projects, and actions

Requirements

What you’ll need

High school diploma OR GED
Experience using Microsoft applications such as Word, Excel and Outlook
Previous experience with SNP Case Management
Able to speak and understand Mandarin or Cantonese
Experience working in a MSO/IPA/Health Plan

Benefits

Comp & perks

Hybrid work structure with work both in office and at home on a weekly basis
Equal Employment Opportunity and Affirmative Action employer
Disability accommodation support during the application process