Supervisor – Care Management, Non-clinical

Astrana Health

. Provide day-to-day supervision of care management teams .

Posted 11/3/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management supervision, ensuring compliance with NCQA and CMS regulations while effectively leading and mentoring diverse teams. Proficient in developing individualized care plans and conducting performance evaluations to drive quality outcomes.

Highest-signal resume keywords

Care Management ExperienceNCQA Standards KnowledgeLeadership SkillsCommunication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementCare CoordinationQuality Standards AdherenceHealth Plan AuditsPerformance Evaluations

Soft Skills

Critical ThinkingTeam ManagementCross-Functional Collaboration

Tools & Technologies

Microsoft Office Suite

Certifications & Qualifications

Diploma/Certificate in Management

Industry Keywords

CMS RegulationsHMO/ACO Model StructuresModel of CareClinical Care ManagementCare Management Processes

About the role

Key responsibilities & impact

Provide day-to-day supervision of care management teams
Supervise delivery of clinical care management services across the continuum
Ensure adherence to policies, procedures, regulatory requirements, and quality standards
Monitor implementation of care management processes, training, and documentation requirements
Review health plan reports to identify members requiring care coordination or interventions
Ensure compliance with NCQA, CMS, health plan, state, and internal requirements
Support development and review of individualized care plans
Coordinate with PCPs, specialists, vendors, Utilization Management, Inpatient Case Management, and Ambulatory Care
Conduct internal case audits and provide staff feedback, coaching, education, and support
Assist with health plan audit deliverables
Conduct performance evaluations and monitor staff attendance
Mentor, hire, onboard, and train staff
Maintain timekeeping and personnel records

Requirements

What you’ll need

High school diploma required
Diploma/certificate in management preferred
At least 2 years of case/care management experience in a medical group, IPA and/or HMO setting preferred
Knowledge of NCQA standards, Model of Care and Case Management requirements, CMS and state regulations, and HMO/ACO model structures
Strong communication, leadership, and critical thinking skills
Proven ability to work cross-functionally with clinicians, leadership, and administrative staff to drive outcomes
Experience managing diverse teams and leading quality-focused initiatives
Skilled in Microsoft Office suite and able to learn and navigate other computer systems

Benefits

Comp & perks

This is a remote position.
Travel may be required based on business needs.
Equal Employment Opportunity and Affirmative Action employer
Reasonable accommodation available for applicants with disabilities