Application Support Specialist – Enterprise Applications

Astrolab

. Provide day-to-day administration and support for enterprise applications including Manufacturo, NetSuite, and backup support for Teamcenter/NX .

Posted 11/3/2026full-timeHawthorne • California • United StatesMid-LevelSenior💰 $45 - $55 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting enterprise applications such as Manufacturo and NetSuite, with a strong focus on ITSM practices, compliance with EAR and ITAR requirements, and operational support for engineering computing environments. Proficient in scripting languages and business analytics tools to enhance application performance and user experience.

Highest-signal resume keywords

Enterprise Application SupportITSM PracticesScripting (C#, Python, JavaScript)Business Analytics (Power BI, SQL)EAR and ITAR Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise Application AdministrationTroubleshootingSystem ConfigurationSoftware Application Lifecycle ManagementIntegration SupportCustomizations and AutomationsPerformance MonitoringLicense ManagementOperational DocumentationCompliance Audits

Soft Skills

Problem-SolvingCollaborationCommunicationUser CoordinationDocumentation Contribution

Tools & Technologies

ManufacturoNetSuiteTeamcenter/NXITSM PlatformPower BISQL

Industry Keywords

Aerospace IndustryControlled Technical DataPLM SystemsCAD InfrastructureTechnical Applications

Tech Stack

Tools & technologies

ITSMJavaScriptPythonSQL

About the role

Key responsibilities & impact

Provide day-to-day administration and support for enterprise applications including Manufacturo, NetSuite, and backup support for Teamcenter/NX
Troubleshoot application issues, performance problems, and integration challenges
Coordinate with users to resolve software defects, configuration issues, and workflow problems
Scope and gather requirements for customizations, automations, and new integrations
Maintain application uptime and performance
Administer and maintain software licenses
Monitor license utilization and availability and coordinate renewals with vendors
Plan and coordinate system upgrades with business owners
Maintain system configuration, troubleshooting, and operational documentation
Support integrations between enterprise platforms
Manage support requests and incidents through the ITSM platform
Follow incident, change, and problem management processes
Maintain SLAs and ensure timely resolution of support tickets
Contribute to knowledge base documentation and operational playbooks
Ensure enterprise applications and data handling align with EAR and ITAR requirements
Support secure handling of controlled technical data and system access controls
Assist with compliance audits and documentation

Requirements

What you’ll need

3+ years of professional experience supporting enterprise applications, business systems, or similar technology solutions
Experience supporting or administering Manufacturo and/or NetSuite
Experience with ITSM practices, including incident, change, and problem management
Experience with scripting using C#, Python, or JavaScript
Experience with business analytics platforms such as Power BI and basic knowledge of SQL
Experience with software application lifecycle management and operational support practices
Experience in applicable EAR and ITAR requirements related to handling and access of controlled technical information
Experience in the aerospace industry
Experience supporting engineering computing environments, CAD infrastructure, PLM systems, or similar technical applications

Benefits

Comp & perks

Equity ownership in the company
Comprehensive health benefits, including medical, dental, vision, and mental health support
401(k) plan with company match
Flexible PTO and parental leave
Home office set up reimbursement
Weekly lunch stipend
Complimentary snacks and beverages on-site
Monthly social hour on-site with food and drinks