Quality Assurance Specialist – Credit Lending

Athena Home Loans

. Review and assess home loan credit applications, both pre- and post-funding .

Posted 9/16/2026full-timeSydney • AustraliaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Assurance and Credit Operations, with a strong focus on residential mortgage lending, compliance, and risk assessment. Capable of fostering collaboration across teams while maintaining high standards of detail and analytical problem-solving.

Highest-signal resume keywords

Quality AssuranceCredit OperationsResidential Mortgage LendingAnalytical SkillsCompliance Requirements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit Assessment PrinciplesProcess ImprovementRisk MitigationQuality ReviewData Monitoring

Soft Skills

Attention to DetailConstructive FeedbackInterpersonal CommunicationCollaborationProblem-Solving

Tools & Technologies

AUSTRAC ReportingQA Records Management

Industry Keywords

Lending GuidelinesPolicy BreachesOperational RiskContinuous ImprovementTraining Frameworks

About the role

Key responsibilities & impact

Review and assess home loan credit applications, both pre- and post-funding
Ensure applications meet Athena’s lending guidelines and compliance requirements
Identify policy breaches, process gaps, and potential risks through structured quality reviews
Facilitate coaching with credit assessors on process and compliance improvements
Work with operational teams to identify upskilling opportunities
Monitor and report suspicious transactions to AUSTRAC with Operational and Compliance teams
Maintain QA records and monitor trends
Contribute to regular reporting for senior management
Collaborate with Credit, Operational Risk, and Compliance teams on risk mitigation and process improvement
Contribute to continuous improvement of credit policies, procedures, and training frameworks
Foster a culture of open risk discussion, continuous learning, and accountability

Requirements

What you’ll need

2+ years’ experience in Quality Assurance or Credit Operations
Strong knowledge of residential mortgage lending and credit assessment principles
Skilled at identifying issues and providing constructive feedback
High-level attention to detail
Strong analytical and problem-solving abilities
Ability to work independently and collaboratively with cross-functional teams
Excellent written, oral and interpersonal communication skills

Benefits

Comp & perks

Inclusive, Flexible and casual working environment
Hybrid working with HQ Anchor Days in award winning office space
Wellbeing program to support your physical, mental, social and financial health
Perks program with access to discounts to every day expenses
Fantastic team culture with monthly events