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Appraisal Desk Specialist
Atlantic Coast Mortgage. Utilize the loan origination system and vendor systems for appraisal order assignments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in appraisal coordination and mortgage lending processes, ensuring compliance with industry standards while maintaining strong relationships with appraisers and AMCs. Proficient in utilizing loan origination systems to facilitate efficient appraisal workflows and communication.
Highest-signal resume keywords
Appraisal Coordination ExperienceMortgage Lending KnowledgeCustomer Service SkillsClear Communication SkillsEncompass Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Appraisal Report ReviewLoan Origination System UtilizationQuote MonitoringAppraisal Order AssignmentValuation Compliance
Soft Skills
Attention to DetailOrganizational SkillsTeam CollaborationProfessional CommunicationRelationship Building
Tools & Technologies
EncompassVendor Systems
Industry Keywords
AppraisalAMCMortgage Lending ProcessesValuation RequirementsLoan Process
About the role
Key responsibilities & impact- Utilize the loan origination system and vendor systems for appraisal order assignments
- Address basic appraiser queries and identify issues as needed
- Communicate proactively and efficiently with appraisers and AMCs to ensure inspection appointments, appraisal completions, and revisions meet required deadlines
- Build and maintain strong working relationships with appraisers and AMCs by providing responsive, professional, and customer-focused service
- Request and monitor quotes on complex appraisal assignments
- Respond to loan team requests in a timely manner and help keep the appraisal process moving forward
- Review appraisal reports to ensure accurate fulfillment
- Comply with general industry and Agency appraisal and valuation requirements
- Collaborate effectively with the Compliance team and other departments to support a smooth and efficient loan process
Requirements
What you’ll need- Previous Appraisal Coordinator or Appraisal Desk experience from a mortgage lender or AMC environment
- Knowledge of mortgage lending processes and terms
- Strong customer service skills with the ability to build and maintain positive working relationships with appraisers, AMCs, loan teams, and internal partners
- Ability to communicate clearly, professionally, and efficiently with employees and external business partners at all levels
- Excellent attention to detail and organization skills
- Clear and concise written and verbal communication skills
- Strong team player who collaborates effectively with others and contributes to a positive team environment
- Experience with Encompass or other mortgage loan origination systems is preferred