Renewals Team Leader

Atlas Governance

. Lead, coach, and develop the Farmers team through weekly 1:1s, pipeline reviews, call coaching, and negotiation coaching .

Posted 11/12/2026contractRemote • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and developing teams in B2B SaaS environments, focusing on renewals, account management, and revenue growth. Proficient in negotiating complex contracts and utilizing SaaS revenue metrics to drive performance and improve customer journeys.

Highest-signal resume keywords

B2B SaaS ExperienceRenewals ManagementQuota-Carrying LeadershipNegotiation SkillsSaaS Revenue Metrics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementContract AdministrationPipeline ManagementData AnalysisForecastingPlaybook DevelopmentPricing StrategyUpsellingCustomer RetentionPerformance Management

Soft Skills

CoachingTeam DevelopmentOrganizational SkillsCommunicationProblem-Solving

Tools & Technologies

HubSpotSalesforce

Industry Keywords

Customer SuccessChurn ManagementNet Revenue Retention (NRR)Gross Revenue Retention (GRR)Annual Recurring Revenue (ARR)

About the role

Key responsibilities & impact

Lead, coach, and develop the Farmers team through weekly 1:1s, pipeline reviews, call coaching, and negotiation coaching
Set individual targets, assign account portfolios, and manage performance against targets
Recruit and onboard new Farmers; build renewal, price adjustment, and upsell playbooks
Lead contract administration, ensuring accurate contract data, billing inputs, and signatures
Own the renewal and customer base expansion targets: NRR, GRR, churn, and expansion ARR
Manage the renewals pipeline and quarterly forecast, reporting to the VP and Revenue Committee
Define and enforce pricing, discount, and price adjustment policies (IPCA/IGP-M) in partnership with Finance
Take ownership of high-value or at-risk renewals as a senior negotiator
Design multi-year offers, packages, and upsell opportunities that increase account value
Escalate and coordinate retention plans with CSMs and leadership for accounts at risk of churn
Partner with the Head of CS and CSMs on account health, adoption, and stakeholder context before each renewal
Work with Finance on collections and Legal on contractual terms
Use renewal and churn data to improve processes, tools, and the customer journey

Requirements

What you’ll need

Experience in B2B SaaS across Customer Success and Sales, including renewals, account management, or farming
Experience leading a quota-carrying commercial team in renewals, account management, farming, or revenue-focused Customer Success
Proven track record of achieving NRR/GRR or renewal targets and delivering reliable forecasts
Hands-on experience negotiating complex renewals, price adjustments, and upsells with mid-market and enterprise customers
Experience building playbooks, defining pricing and discount rules, and training teams in negotiation
Strong command of SaaS revenue metrics (ARR, NRR, GRR, churn, and expansion) and CRM pipeline management (HubSpot, Salesforce, or similar)
Advanced Spanish and English proficiency
Data-driven and highly organized, with the ability to manage a team, account portfolio, and contract deadlines in parallel

Benefits

Comp & perks

Health insurance allowance
Home office allowance
Meal allowance
Spanish classes
Birthday leave, including leave for children's birthdays
Cooperative contractor arrangement