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Client Experience Agent, Dutch
Atlean World. Answer customer questions by phone, chat, and/or email .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in Dutch and English, with a focus on problem-solving and creating positive customer experiences. Proficient in using computer systems and multitasking to enhance service quality while adhering to brand guidelines.
Highest-signal resume keywords
Fluent In DutchStrong Communication SkillsProblem-Solving MindsetCustomer Interaction LoggingShift Availability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Active ListeningEmpathyPatiencePositive Attitude
Tools & Technologies
Computer Systems
Certifications & Qualifications
Eligible To Work In Greece
Industry Keywords
Customer ServiceBrand GuidelinesQuality StandardsMultitaskingEuropean Union Residency
About the role
Key responsibilities & impact- Answer customer questions by phone, chat, and/or email
- Solve problems and create positive customer experiences
- Follow brand guidelines and quality standards
- Log and update customer interactions in relevant systems
- Work closely with the team to improve service quality
Requirements
What you’ll need- Fluent in Dutch and good English
- Strong communication and active listening skills
- Problem-solving, can-do mindset
- Comfortable using computer systems and multitasking between tools
- Patience, empathy, and a positive attitude
- Availability to work in shifts
- Eligible to work in Greece (EU citizenship or Greek work permit)
- Resident of a country within the European Union
- CV must be sent in English
Benefits
Comp & perks- 15% productivity bonus
- Meal allowance card
- Private health insurance depending on the project
- Football tournaments, beach barbecues, surf lessons, and cultural events
- Work hours: 07:00 - 23:00
- Recruitment guidance and ongoing support throughout the hiring process