Customer Service Advisor, Dutch-speaking

Atlean World

. Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude .

Posted 10/28/2026full-timeRemote • GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills in Dutch and English, with a focus on problem-solving and customer service excellence. Proficient in multitasking and using computer systems to enhance customer interactions while adhering to brand guidelines.

Highest-signal resume keywords

Fluent In DutchStrong Communication SkillsProblem-Solving MindsetCustomer Service ExperienceAvailability To Work In Shifts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MultitaskingComputer Systems ProficiencyActive ListeningQuality Standards AdherenceCustomer Interaction Logging

Soft Skills

PatienceEmpathyPositive AttitudeSolution-Focused Mindset

Certifications & Qualifications

High School Diploma Or EquivalentEU Passport Or Greek Work Permit

Industry Keywords

Customer ExperienceBrand RepresentationService ImprovementGlobal Brand

About the role

Key responsibilities & impact

Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude
Solve problems and create positive experiences for every customer
Follow the brand's guidelines and quality standards on every interaction
Log and update customer interactions in the relevant systems
Work closely with the team to keep improving the service provided
Represent a global brand

Requirements

What you’ll need

Fluent in Dutch
Good English
Strong communication and active listening skills
A problem-solving, can-do mindset
Comfortable using computer systems and multitasking between tools
Patience, empathy and a positive attitude
Availability to work in shifts
EU passport or Greek work permit (special cases reviewed by legal)
High school diploma or equivalent
Minimum B2 English
C1+ level in the working language
Resident of a country within the European Union
CV must be sent in English

Benefits

Comp & perks

Work for a fast-growing global CX and digital services firm
Support finding permanent housing after relocation
Paid flight to Thessaloniki
Choice of 2 weeks in a hotel (breakfast & dinner included) or 2 weeks in an Airbnb with kitchen
€350 real-estate agency fee covered to help you find permanent housing
Football tournaments, beach barbecues, surf lessons, and cultural events