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Customer Service, Dutch-speaking Support Advisor
Atlean World. Answer customer questions by phone, chat, and/or email .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in Dutch and English, with a focus on problem-solving and creating positive customer experiences. Proficient in multitasking and using computer systems while adhering to brand guidelines and quality standards.
Highest-signal resume keywords
Fluent In DutchStrong Communication SkillsProblem-Solving MindsetCustomer Interaction LoggingEU Passport Or Greek Work Permit
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Interaction LoggingMultitaskingComputer Systems ProficiencyHigh School Diploma Or EquivalentMinimum B2 EnglishC1+ Level In Dutch
Soft Skills
Active ListeningPatienceEmpathyPositive Attitude
Industry Keywords
Customer ExperienceBrand GuidelinesQuality StandardsShift AvailabilityEuropean Union Resident
About the role
Key responsibilities & impact- Answer customer questions by phone, chat, and/or email
- Solve problems and create positive customer experiences
- Follow the brand's guidelines and quality standards
- Log and update customer interactions in relevant systems
- Work closely with the team to improve service
- Represent a global brand
Requirements
What you’ll need- Fluent in Dutch and good English
- Strong communication and active listening skills
- Problem-solving, can-do mindset
- Comfortable using computer systems and multitasking between tools
- Patience, empathy, and a positive attitude
- Availability to work in shifts
- EU passport or Greek work permit (special cases reviewed by legal)
- High school diploma or equivalent
- Minimum B2 English
- C1+ level in the working language
- CV must be sent in English
- Resident of a country within the European Union
Benefits
Comp & perks- Work for a fast-growing global CX and digital services firm
- Support finding permanent housing after relocation
- Paid flight to Thessaloniki
- Choice of 2 weeks in a hotel (breakfast & dinner included) or 2 weeks in an Airbnb with kitchen
- €350 real-estate agency fee covered to help you find permanent housing
- Football tournaments, beach barbecues, surf lessons, and cultural events