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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Danish and strong English communication skills while providing exceptional customer service. Capable of problem-solving and multitasking effectively in a fast-paced environment, adhering to brand guidelines and quality standards.
Highest-signal resume keywords
Fluent In DanishB2 English ProficiencyStrong Communication SkillsProblem-Solving MindsetCustomer Interaction Logging
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Interaction LoggingMultitaskingComputer Systems ProficiencyQuality Standards AdherenceShift Availability
Soft Skills
Active ListeningProblem-SolvingCan-Do MindsetTeam Collaboration
Certifications & Qualifications
High School Diploma Or EquivalentEU Passport Or Greek Work Permit
Industry Keywords
Customer ServiceGlobal Fashion BrandBrand Guidelines
About the role
Key responsibilities & impact- Answer customer questions by phone, chat and/or email
- Solve problems and create positive customer experiences
- Follow brand guidelines and quality standards
- Log and update customer interactions in relevant systems
- Work closely with the team to improve service
- Represent a global fashion brand as a Danish Customer Advisor
Requirements
What you’ll need- Fluent in Danish
- Good English / minimum B2 English
- Strong communication and active listening skills
- Problem-solving, can-do mindset
- Comfortable using computer systems and multitasking between tools
- Availability to work in shifts
- EU passport or Greek work permit (special cases reviewed by legal)
- High school diploma or equivalent
- CV must be sent in English
- Resident of a country within the European Union
Benefits
Comp & perks- Permanent Contract
- Private health insurance
- Ticket Restaurant
- Transportation allowance
- Fast-track career development opportunity
- Multicultural work experience
- Represent a global brand