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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing SMB customer portfolios, providing technical advisory support, and driving customer retention and business growth. Proficient in maintaining CRM records and ensuring pipeline excellence while fostering strong customer relationships.
Highest-signal resume keywords
Fluent Dutch (C1/C2)Customer-Oriented MindsetProblem-Solving AbilitiesExcellent Communication SkillsCRM Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsTeam PlayerPositive Attitude
Tools & Technologies
CRM Software
Certifications & Qualifications
High School DiplomaEU Passport/IDValid Portuguese Residence Permit
Industry Keywords
SMB CustomersSales CycleTechnical DiscoverySolution AdoptionCloud ConsumptionCustomer RelationshipsBusiness GrowthRetention
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage a portfolio of SMB customers
- Act as a trusted technical advisor throughout the customer journey
- Identify new business opportunities and drive them through the full sales cycle
- Support customers with technical discovery, solution adoption, and cloud consumption
- Build long-term customer relationships while driving retention and business growth
- Maintain accurate CRM records and ensure pipeline excellence
Requirements
What you’ll need- Native or fluent Dutch (C1/C2)
- Excellent communication and interpersonal skills
- Customer-oriented mindset with strong problem-solving abilities
- Good computer skills
- Team player with a positive attitude
- High School Diploma
- EU Passport/ID or a valid Portuguese Residence Permit
- CV must be sent in English
- Resident of a country within the European Union
Benefits
Comp & perks- Hybrid from Lisbon
- Attractive Salary
- Long-Term Career Opportunity
- Initial 12-month employment contract
- 12-month contract extension
- Permanent contract after 2 years
- Recruitment guidance and ongoing support throughout the hiring process